Director of Laboratory Operations - Physicians Group Laboratories, LLC : Job Details

The Director of Laboratory Operations will oversee the diagnostic laboratories' day-to-day operations in Houma, LA and Houston, TX, ensuring efficiency, compliance, and excellence in service delivery across both locations.

This role requires a strategic and detail-oriented leader with expertise in laboratory operations, budgeting, regulatory compliance, process improvement, and team development. The Director of Laboratory Operations will play a critical role in driving operational excellence while maintaining alignment with organizational goals and regulatory standards.

Key Responsibilities:

Operational Leadership:

• Manage and optimize all aspects of laboratory operations across both the Houma, LA and Houston, TX facilities, including workflow efficiency, resource allocation, leadership development, and staff performance.
• Develop and implement strategic operational plans to achieve organizational goals and growth at both sites.
• Ensure consistent operational standards and best practices across both laboratories.

Regulatory Compliance:

• Ensure both laboratories operate in full compliance with CLIA, CAP, OSHA, and other relevant regulatory and accreditation standards.
• Conduct routine audits and inspections for both sites to identify and address compliance gaps.
• Develop, manage, and monitor the operational budgets for the Houma, LA and Houston, TX laboratories, ensuring financial efficiency and accountability with the Director of Finance.
• Identify cost-saving opportunities and oversee procurement and resource management for both locations.

Process Improvement:

• Lead Lean Six Sigma initiatives across both laboratories to enhance operational efficiency, reduce waste, and improve overall quality.
• Continuously evaluate and refine workflows to maximize productivity and maintain consistency between locations.

Team Development and Leadership:

• Build, mentor, and lead high-performing teams at both laboratories, fostering a culture of collaboration, accountability, and professional growth.
• Develop and implement leadership development programs to strengthen internal talent pipelines across both facilities.

Strategic Planning:

• Collaborate with executive leadership to develop and execute long-term operational strategies aligned with organizational objectives for both sites.
• Provide operational insights and recommendations to support business development and expansion across both regions.

Quality Assurance:

• Collaborate with our Technical Product Manager and Laboratory Operations Managers to strategize on the development and maintenance of quality control and quality assurance programs in both laboratories.
• Ensure the delivery of accurate and timely diagnostic services at both locations.

Stakeholder Engagement:

• Establish and maintain strong relationships with internal and external stakeholders, including healthcare providers, vendors, and regulatory agencies, for both laboratories.
• Act as a liaison between the operations teams and other departments within the organization.

Qualifications:

Education:

Bachelor's degree in Medical Laboratory Science, Healthcare Administration, Business Administration, or a related field. Master's degree preferred.

Experience:

• Minimum of 10 years of experience in diagnostic laboratory operations, with at least 5 years in a leadership role.
• Proven experience with budgeting, financial management, and resource optimization.
• Demonstrated expertise in CLIA compliance and other regulatory requirements.
• Certifications:
• Lean Six Sigma certification (Green Belt or higher preferred).
• Certification as a Laboratory Director or related credentials. Louisiana MLT license is a requirement.
• Strong leadership and team-building skills.
• In-depth knowledge of diagnostic laboratory workflows, equipment, and quality standards.
• Analytical mindset with exceptional problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency in laboratory management software and tools.

Why Join Us?

• Opportunity to make a meaningful impact on patient care through operational excellence.
• Opportunity to develop your teams for successful and efficient operations.
• Collaborative work environment that values innovation and continuous improvement.
• Competitive salary and comprehensive benefits package.

Physicians Group Laboratories provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Director

• Full-time

• Research, Analyst, and Information Technology
• Industries: Hospitals and Health Care