Director of Operations - Frontline Source Group : Job Details

Job DescriptionOur client in Longview, Texas is looking for a Director of Operations on a direct hire basis.Company Profile:Family Owned and operated Restaurant ManagementStable and Growing since 1974Team EnvironmentDirector of Operations Role:The Director of Operations will oversee the strategic and operational aspects of the business. This role is crucial in ensuring operational efficiency, quality, service, and cleanliness optimizing performance across all locations, and maintaining the highest standards of quality and service.Strategic Leadership:Develop and implement operational strategies to achieve business objectives.Collaborate with executive leadership to align operations with overall company goals.Analyze market trends and competitor performance to inform strategic decisions.Operational Management:Oversee day-to-day operations across multiple locations, ensuring compliance with company policies and procedures.Monitor and optimize operational processes to improve efficiency and reduce costs.Implement best practices for inventory management, food safety, and quality assurance.Team Development:Lead, mentor, and develop a high-performing operations team, including district managers and store managers.Foster a positive workplace culture that emphasizes teamwork, accountability, and customer service excellence.Establish training programs to ensure staff are knowledgeable about company standards and procedures.Performance Monitoring:Set and monitor key performance indicators (KPIs) for operational efficiency, customer satisfaction, and profitability.Conduct regular audits and assessments of locations to identify areas for improvement.Analyze financial reports and metrics to drive operational performance and budget management.Customer Experience:Ensure consistent delivery of high-quality food and exceptional customer service across all locations.Address customer feedback and complaints effectively to enhance customer loyalty and brand reputation.Collaboration and Communication:Liaise with other departments, including marketing, finance, and human resources, to ensure seamless operations.Communicate operational goals and updates to all stakeholders effectively.Director of Operations Background Profile:Bachelors degree in Business Administration, Hospitality Management, or a related field7+ years of experience in operations management, preferably in the fast food or quick-service restaurant industry.Proven experience managing multiple locations and leading diverse teams.Strong financial acumen and experience with budgeting and forecasting.Excellent problem-solving skills and the ability to make data-driven decisions.Exceptional communication and interpersonal skills.Features and Benefits of Client:Medical, Dental, VisionVacation- Accrual BasisPaid Holidays401kFrontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job. Job RequirementsFast Food Chain, Director Meet Your RecruiterBailey DamschroderAs a graduate of the University of Florida, Bailey is an Executive Recruiter with Frontline Source Group.Bailey has a proven track record of placing highly skilled Executive Assistants, Administrative Assistants and Human Resources professionals nationwide while utilizing her knowledge of the job market and how to best present her candidate's skills to ensure she is presenting clients with the top 20% of talent within their market.Bailey's areas of expertise are not limited to administrative as she has success in the human resources sector as well including successful placements for titles such as Senior Director of HR Operations, Director of Talent Acquisition, Human Resources Manager, Talent Acquisition Manager, and HR Business Partner. As you will see from her prompt communication to straightforward advice on resumes and interviewing, Bailey's main goal is to place top talent, whether you are candidate or client and build long-lasting relationships.

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Remember to visit our How To Apply page for more information on our process. All interviews are set by appointment only and we do not allow walk-ins at any location. Frontline Source Group is an Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.Please visit us for more information at