Director of Patient Services/ Nursing - Fusion Solutions, LLC : Job Details

The Director of Patient Care for the Cancer Center is responsible for the overall operational management and clinical excellence of the newly built, comprehensive outpatient oncology department, including a state-of-the-art infusion center with 17 chairs, radiation oncology with PET/CT and Linear Accelerator, and robust patient support services. This position requires a visionary, servant-leader with a deep understanding of oncology nursing, strong managerial skills, and a commitment to providing exceptional patient care. The Director will collaborate closely with physicians, administrators, and staff to achieve the department's goals and objectives Responsibilities Operational Management: · 24-hour accountability for the operational management of designated units. · Oversees staffing schedules, resource allocation, and payroll for the infusion center, radiation oncology, and patient support services. · Ensures accuracy of patient orders across all departments. · Drives patient experience and service recovery, including daily rounding and patient call backs .· Providing compassionate and culturally sensitive care to a diverse patient population is paramount. · Monitors and tracks performance improvement (PI) metrics and goals for the entire cancer center. · Reviews and revises the Quality Improvement Plan annually. · Prepares and submits quarterly reports to the Quality Improvement Department. · Ensures all regulatory standards are met Clinical Leadership: · Serves as the primary clinical oncology resource person for the entire cancer center. · Accountable for the oncology education of the nursing staff across all departments. · Facilitates and collaborates on obtaining accreditation for Cancer Center · Collaborates with physicians and the Service Line Administrator to achieve the cancer center's goals. · Oversees the Nurse Navigator program. · Promotes a positive image of the hospital and cancer center within the community. Quality Improvement: · Implements a system of monitoring and evaluation for quality improvement initiatives across the cancer center. · Participates and promotes the hospital's quality improvement program. · Communicates monitoring results to Oncology Service Line Administrator & QI Committee. Staff Engagement and Development · Cultivate a positive and supportive work environment that prioritizes employee well-being, engagement, and job satisfaction. · Develop and implement comprehensive staff development plans aligned with organizational and individual goals to enhance clinical expertise and leadership capabilities. · Foster open communication and collaboration through regular staff meetings, one-on-one interactions, and effective feedback mechanisms. · Partner with Human Resources to optimize staffing levels, attract and retain top talent, and effectively manage employee relations, including union negotiations when applicable. · Empower staff through shared decision-making and opportunities for professional growth while ensuring adherence to organizational policies and procedures. Leadership Style The ideal candidate will embody a servant-leader and transformational leadership style, demonstrating a deep commitment to the well-being and growth of their team. They will foster a high-performance culture centered on growth, accountability, and exceptional patient care. This individual will inspire and empower the team to achieve excellence while demonstrating a steadfast commitment to the needs of our patients and their families. Requirements · Current New York Registered Nurse Licensure · Bachelor's Degree in Nursing Education or Advance Practice Acute Care Nursing; MSN preferred · BLS, ACLS, and Staff Development certification · Minimum of five years of oncology nursing experience · Minimum of one year of managerial nursing experience · OCN Certification, Chemotherapy & Biotherapy certification