Director of People Services - American Recruiters : Job Details

Job Title: Director of People Services

Level: Mid-Level

Reports To: Chief Executive Officer

Travel Required: Up to 20%

Location: Kennewick, WA

Salary: $90,000 - $135,000

Sign-On Bonus: Negotiable

Position Overview

We are seeking a dynamic and experienced Director of People Services to lead our Co-worker Relations programs and functions. The ideal candidate will have a strong background in healthcare and union environments, with a focus on improving employee relations, talent management, and organizational culture. This role offers an opportunity to make a significant impact on our workforce while ensuring a positive and productive workplace.

Key Responsibilities

In this role, you will oversee the development and execution of co-worker relations programs, policies, and practices, contributing to a supportive and compliant workplace. Key responsibilities include:

• Co-worker Relations Strategy: Formulate and implement program goals and objectives to strengthen co-worker relations and enhance organizational culture.
• Policy and Procedure Development: Develop, review, and recommend HR policies, procedures, and programs that ensure compliance and foster a family-friendly work environment.
• Talent Management: Lead staffing and recruitment efforts, collaborating with senior leadership to align recruitment, hiring, and retention strategies with company goals.
• Team Leadership: Supervise and guide HR staff in administering recruitment, selection, and employee development programs.
• Training & Development: Oversee the creation and delivery of in-service training and educational assistance programs aimed at improving productivity and skill development.
• Problem Resolution: Investigate workplace issues, including disciplinary actions, grievances, and working conditions, providing strategic recommendations for resolution.
• Budget Management: Develop and present the HR department's operating budget, ensuring efficient allocation of resources.
• Performance Management: Evaluate employee performance and recommend actions related to hiring, promotions, terminations, disciplinary actions, and commendations.
• Onboarding & Recruitment: Direct new employee onboarding processes, ensuring smooth transitions and aligning recruitment strategies with departmental needs.
• Leadership Communication: Provide high-level training and communication on HR policies and practices to director and manager-level associates.
• Union Relations: Leverage union experience to navigate and manage union-related issues within the workplace.

Qualifications

Must-Haves

• Healthcare Experience: Proven experience in healthcare settings, understanding the unique dynamics of healthcare HR needs.
• Union Experience: Solid background in managing union relationships and understanding of labor agreements.
• Education: Bachelor's degree in business, Human Resources, or Public Relations from an accredited college or university.

Nice-to-Haves

• Certifications: SPHR or SHRM-SCP certifications are preferred.
• Advanced Education: A master's degree in human resources or a related field is highly preferred.

Company Culture & Values

At Our Client Location, they are committed to creating a workplace where employees thrive. Their core values guide everything they do:

• Champion Patient Care: Uphold the highest standards of care by ensuring that all policies, procedures, and actions contribute to patient success.
• Do the Right Thing: Act with integrity and accountability in every decision, building trust and respect.
• Embrace Individuality: Celebrate diversity and create an inclusive environment where every voice is heard.
• Act with Kindness: Show empathy, humility, and compassion in all interactions, ensuring a supportive workplace.
• Make a Difference Together: Foster collaboration and teamwork to drive innovative solutions and organizational success.