Director of Performance Improvement (PI) / Risk Management - Hospital for Behavioral Medicine : Job Details

Job DetailsJob LocationHospital for Behavioral Medicine - Worcester, MAPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$90,000.00 - $110,000.00 SalaryTravel PercentageNoneJob ShiftDaysJob CategoryQA - Quality ControlDescriptionJOIN OUR TEAM AS A DIRECTOR OF PERFORMANCE IMPROVEMENT (PI) / RISK MANAGEMENT!Your Work Matters How will you make a difference? The Director of Performance Improvement (PI) / Risk Management is assigned to the performance improvement program to assist the leadership, medical staff and facility in designing, planning, implementing and overseeing comprehensive and integrated PI and Risk Management programs. In the role the Director will serve as the Hospital's designated Compliance Officer.

• Supervises and supports performance improvement activities on a daily basis and assures that action is taken as needed and as authorized by organizational policies and procedures.
• Receives and reviews department/service performance measures and documentation to evaluate performance improvement activities and coordinating reports of findings to the PI and Risk Management Committees, Medical Executive Committee, and the Board.
• Maintains records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology.
• Advises and assists all departments/services and committees accountable for performance improvement activities.
• Maintains a record of all completed reviews, evaluations and process improvement team activities.
• Reviews all incident reports, patient/physician surveys, and patient complaints to determine the presence or absence of patterns and/or trends or opportunities for improvement in patient care outcomes, as well as the appropriateness of corrective action.
• Attends and participates in appropriate committee and department/service meetings in which performance improvement, risk management, and/or compliance activities occur.
• Responsible for assuring compliance with, and factual interpretations of, all federal, state, and local laws, rules, and regulations including, but not limited to CMS, Joint Commission, Department of Mental Health as well as conducting survey readiness activities and functioning as a survey coordinator during surveys

Your Experience Matters What we're looking for:

• Education & Licensure (if applicable): Bachelor's degree or equivalent in a health-related field preferred.
• Experience: 2-3 years' experience in a healthcare or behavioral health setting involving quality improvement preferred.
• Additional Skill Requirements: Licensed to practice nursing or mental health related field in the State of Massachusetts preferred. Computers skills involving knowledge of Excel spreadsheets, and business writing.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance [100% company-paid applicable to some positions]
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart?

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.Compensation: This is a full-time role and the expected compensation range for this role is $90,000.00 to $110,000.00 annually. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Director of Performance Improvement (PI) / Risk Management!QualificationsGet to know us Outstanding Care, Compassionate People, Unparalleled ServiceDiscover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.To learn more about HBM, visit us at: TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.Individuals Maintaining Positive Attitude and Commitment To ServiceAt Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.