Director of Residential Properties - JK Executive Strategies, LLC : Job Details

Director of Residential Properties

Rochester, NY

JK Executive Strategies is proud to partner with a real estate developer in search of a Director of Residential Properties to join its team! This organization is seeking an accomplished professional to oversee the residential portfolio and lead a talented team of facility managers and leasing staff. In this dynamic role, you will shape the future of the properties by developing innovative marketing strategies, optimizing budgets, and ensuring legal and regulatory compliance. You'll play a key role in driving resident satisfaction, enhancing property performance, and exploring opportunities for new developments.

Are you a strategic leader with a passion for driving operational excellence and creating exceptional living experiences? If you have a proven track record in property management, a sharp attention to detail, and a collaborative leadership style, we want to hear from you. Join this team and play a pivotal role in shaping the future of the properties while making a lasting impact!

Responsibilities

Staffing

• Collaborate with HR on hiring, training, and policy implementation.
• Determine staffing levels and oversee recruitment processes.
• Train and supervise facility managers and leasing staff.
• Conduct annual performance reviews for direct reports and contribute to reviews for site employees.
• Address disciplinary actions and counseling in collaboration with HR.
• Lead management meetings to review policies, set objectives, and resolve issues.
• Ensure professionalism and consistency in staff communications.

Marketing

• Analyze traffic, retention, and occupancy data to assess advertising effectiveness.
• Oversee all advertising, marketing materials, and vendor contracts.
• Conduct market surveys and provide recommendations to leadership.
• Develop plans for rent increases, vacancy reduction, and delinquency management.
• Monitor competition and customer service feedback.

Planning and Budgeting

• Supervise annual operating and capital budget preparation.
• Review financial performance against budgets and approve major expenses.
• Assist the CFO with comprehensive budget development.

Financial Controls

• Review monthly financial statements and accounts receivable reports.
• Oversee utility bill reviews and financial documentation.

Operations

• Oversee daily residential portfolio operations, improving efficiency and profitability.
• Supervise maintenance and property upkeep to enhance curb appeal and customer satisfaction.
• Conduct regular site inspections and address resident concerns.
• Manage capital improvement projects, code compliance, and equipment procurement.
• Develop and monitor seasonal plans, including snow removal.
• Serve as the media, public, and government point of contact as needed.

Legal

• Ensure compliance with housing laws, including Fair Housing and Equal Employment Opportunity laws.
• Oversee legal actions involving properties and personnel.
• Collaborate with attorneys and staff to ensure regulatory compliance.

Planning and Development

• Support new development opportunities and design processes.
• Develop marketing strategies for new developments.
• Assist in construction management as needed.

Requirements

• Bachelor's degree in a related field.
• 8+ years of relevant experience.
• Professional designations (e.g., CPM, CCIM) and involvement in industry organizations are a plus.
• Leadership, organizational, and interpersonal skills.
• Proficiency in Microsoft Office programs.
• Strong budgeting and math skills.
• Knowledge of legal and regulatory requirements in housing.

Salary Range

$115-120k

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.