DIRECTOR OF SUPPORTIVE HOUSING RE-RENTALS FOLLOW-UP - New York City, NY : Job Details

* APPLICANTS MUST BE PERMANENT IN THE ADMINSITRATIVE STAFF ANALYST CIVIL SERVICE TITLE*

The Office of Affordable/Supportive Housing and Services (OSAHS) helps former homes clients succeed in permanent housing by providing access to permanent housing with support services. OSAHS works closely with other divisions of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services, so the people it serves can achieve their maximum functional capacity. Program areas under OSAHS's purview include the design and implementation of the Mayor's 15,000-unit supportive housing commitment, master leasing services for former homeless senior citizens and developing innovative housing models to house in need individuals and families.

Under general direction of the Executive Director for Supportive Housing Re-Rentals in the Office of Supportive/Affordable Housing with wide latitude for the exercise of independent judgment, initiative and decision making the Director of Supportive Housing Re-Rental Follow Up is responsible for direct oversight of the housing coordinators in the follow-up unit, including the monitoring of program operations and contributing to program planning. This includes the coordination of placement for accepted clients with the Department of Homeless Services' contracted shelter and street homelessness solutions sites, supportive housing, and community-based providers, as well as other governmental agencies.

The Office of Affordable/Supportive Housing and Services (OSAHS) is seeking to recruit one Administrative Staff Analyst NM II to function as the Director of Supportive Housing Re-Rentals Follow-Up who will:

* Provide administrative oversight to the overall operations of the follow-up unit to ensure that the goals and activities of this unit are clear and conform to the mandates of the City, agency and applicable government regulations. Oversee hiring and onboarding of new staff, conducts regular staff meetings and trainings, ensures work is assigned to staff equitably and efficiently.

* Collaborate with the Executive Director and Assistant Deputy Commissioner to create and implement policies and processes related to the efficient placement of homeless households into permanent supportive housing.

* Manage relationships with other governmental partners such as DoHMH, DHS, NYCHA, HPD and supportive housing providers to ensure that accepted clients are expeditiously placed, in adherence with City and Federal requirements. Coordinate to overcome bottlenecks and develop solutions to common barriers to placement.

* Maintain consistent communication with government partners, property managers and supportive housing providers to cover policy initiatives, agency procedures and to provide direction that supports efficient and successful placement process.

* Prepare comprehensive statistical and analytic reports for DSS executive leadership on the status of homeless placements into supportive housing. Generate reports regarding status of accepted clients and placements completed for management of staff and unit as a whole.

* Participate in key internal and external meetings and strategy sessions and oversees special projects as it relates to supportive housing re-rentals. Must be able to effectively solve problems working with groups of individuals with different interests. May be required to manage multiple projects simultaneously under tight deadlines.

WORK LOCATION:150 Greenwich Street 39th Floor New York, NY 10007

HOURS/SHIFT: 9:00am-17:00pm (Flexible)

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in 1 above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in 1 above.

Preferred Skills

* Self-motivated, detail-oriented, highly organized professional with the ability to work well under pressure and thrive in a fast-paced environment. - Experience managing staff with diverse skill sets and experience. - Experience and knowledge of affordable and supportive housing in NYC specific knowledge of DHS shelter and street homeless systems, supportive housing, and City's rental assistance programs. - Excellent oral, written, and presentation skills. - Experience working with large data sets and synthesizing into reports outside of centralized data systems. - Demonstrated ability to interface with senior level staff, including Commissioners, Executive Directors, including both with City and State stakeholders, as well as non-governmental organizations. - Experience with project management, tracking systems, and coordinating across multiple entities and systems to meet deliverables. - Knowledge of support services (e.g., case management) to vulnerable populations, including but not limited to the homeless, mentally ill, substance users, persons living with HIV, and low-income individuals and families. - Experience developing, implementing, and adjusting performance metrics for unit as well as on the staff-level.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.