Director, People & Culture - NDWA : Job Details

Job Title: Director, People & CultureEmployee Type: Permanent, Full-TimeReports To: Director of Learning & EvaluationDepartment: VP, People & CultureEntity: NDWAHours per Week: 40Salary: $122,000-144,000 Work Location: RemoteBACKGROUND: The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. NDWA was founded in 2007 by organizers and worker leaders in six cities representing nannies, house cleaners, and care workers, and now represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally. We envision a society where domestic work is valued as essential to our collective well-being, domestic workers are leaders in shaping the care sector, and domestic work jobs are good, economically secure jobs. For over 15 years, we've worked to advance our mission by making domestic work visible. We've worked to pass policies that enable rights and higher wages for domestic workers across the country, changed public awareness and opinion about the dignity and value of care work, and built the capacity and leadership of domestic workers to organize and advocate for their rights. We see the next era of our organization as an opportunity to move domestic work from newfound visibility towards transformation, and we're ready to elevate care workers to the essential workers of the 21st-century economy. We're a multi-racial, multi-lingual organization building a powerful movement rooted in the human rights, dignity, and equality of domestic workers, care workers, immigrant women, and women of color. NDWA is made up of individuals with unique needs, talents, and aspirations. Position Summary: In partnership with the VP, People & Culture and the HR team, the Dir, People & Culture will be skilled at identifying ways to increase staff retention and productivity, including strategies to enhance employee engagement, leadership and staff development, regular feedback and coaching, and promoting a cohesive and inspiring organizational culture and positive and inclusive workplace. The ideal candidate will be a generalist with a strong appreciation and commitment to working collaboratively with staff, building bridges and leading the drive to shift towards progressive HR practices. PRIMARY ROLES & RESPONSIBILITIES:Talent Acquisition:

• Establish, implement, and lead a talent acquisition strategy that includes robust sourcing, selection, and interview practices designed to recruit, hire, and retain the sector's best talent.
• Partner with hiring managers to understand staffing needs, ensure timely fulfillment of positions and be a resource in best practices.

Learning and Development:

• Identify training and professional development needs across the organization and design appropriate programs and collaborate with internal stakeholders to launch workshops and develop individual plans.
• Evaluate the effectiveness of training initiatives and make recommendations for improvement.

Organizational culture

• Assess current organizational culture and develop strategies to strengthen and promote a positive workplace environment.
• Foster effective communication channels across all levels of the organization to ensure transparency and alignment.
• Promote HR & People and Culture services across the organization with the ability to build relationships and become a trusted partner.
• Ensure that NDWA'a values are embodied in day- to - day operations.
• Bring a solid sensitivity and understanding of cultural differences and a commitment to creating an inclusive workplace where all employees feel valued, respected, and empowered to contribute their best work.
• Drive and steward a range of efforts to collect and leverage feedback to deliver meaningful experiences that connect and inspire staff in an environment where they feel valued and supported.
• Conduct regular surveys and assessments to gather feedback and identify areas for improvement.

Employee Relations & Investigations

• Ability to manage and lead in-depth investigations of employee relations issues or other violations of policies or law.
• Ability to analyze sophisticated information, develop valid fact-based conclusions using a variety of resources and techniques, and present findings to all levels of management and leadership.
• Skill in addressing complex HR issues, resolving conflicts, and mitigating risks while ensuring fairness, equity, and compliance with legal requirements.

QUALIFICATIONS:

• Minimum of ten years of experience in HR, People & Culture with strong knowledge of employment laws, HR best practices and deep understanding of HR principles, operations, and procedures.

• Deep commitment to building a culture of workplace excellence and experience leading through organizational change.

• Responsive to emerging priorities and is insightful, flexible and creative at solving problems with an ability to develop workable alternatives

• Strong ethical standards and a high level of integrity and a demonstrated ability to handle sensitive and confidential information with discretion.
• Proactive, with high standards, a strong sense of urgency, and the ability to manage multiple priorities.
• Planful with strong strategic thinking and problem-solving abilities.
• Ability to successfully manage change and deal with ambiguous situations.
• Emotionally resilient; able to handle feedback with professionalism and a positive growth mindset.
• Excellent oral and written communication skills, with the ability to effectively communicate with employees at all levels of the organization.
• Experience in a unionized environment is a plus.
• Occasional travel may be required.

How to Apply: Please apply directly to the job posting and send resume and answer the application questions in lieu of a cover letter. Applications will only be accepted electronically, and solicitations to individual staff are unlikely to be responded to. We value a truly diverse workforce and a culture of inclusivity and belonging. People from historically disadvantaged communities, such as Women, People of Color, People with Disabilities, and LGBTQIA+ people, are strongly urged to apply. NDWA is a union employer; this is not a bargaining position. NDWA participates in the E-Verify program and is an Equal Opportunity Employer.