Director - Property & Real Estate Services
Department: Property Services
Employment Type: Permanent - Full Time
Location: Downtown Boston - Tremont Street
DescriptionABCD's Property Services provides the day-to-day repairs and ongoing maintenance, security, and upkeep of ABCD's properties. Join us as a Director in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, and are dedicated to making a positive impact, we invite you to apply.Key Responsibilities
- Oversee day-to-day management of the agency's leased and owned properties.
- Foster a culture of personal accountability, service and support.
- Supervise the Property Services team including the maintenance team, property management staff and departmental administrative support.
- Oversee relationships between ABCD staff, landlords, and the properties team.
- Collaborate with program staff to nurture relationships with landlords, follow-up on property management issues and landlord concerns, and mobilize appropriate resources.
- Serve as an expert resource with ABCD central departments and other neighborhood staff to identify applicable property related needs, including lease negotiation, site searches and physical improvements.
- Ensure timely lease renewal of all units; track lease dates and follow through on all aspects of the renewals.
- Oversee with team the conducting of the initial, annual, and special inspections of spaces according to city, state and Federal standards.
- Ensure quality of and compliance with systems for tracking and implementing leasing and lease renewal, unit turnover, timely occupancy, insurance claims, rent invoicing to Finance, and client payments.
- Oversee training of staff on property-related matters.
- Respond to property-related emergencies as needed; it is expected that off-hours emergencies would be rare and the majority would be handled by phone.
- Hire, train, supervise, and support staff; schedule and oversee staff training and development to ensure compliance with agency policies.
- Track and report regularly on property acquisition, property turnover, property readiness, occupancy, and maintenance issues.
- Collaborate with Planning and Grants staff to obtain funding for capital and other real estate-related expenditures.
- Plan, implement, and oversee the administration of physical improvement projects at ABCD sites.
- Identify potential building and/or rehab sites for possible agency program use.
- Responsible for facilitating the acquisition of various licenses, permits, zoning variance, inspection, etc. for ABCD sites with appropriate regulatory entities.
- Perform other related duties as assigned.
Skills, Knowledge and Expertise
- A minimum of a Bachelor's degree in business, Business Management or related field, and at least ten years of experience in community development, housing, property management, facilities services and/or real estate required.
- Experience in identifying and implementing complex financial mechanisms required. Some background in energy conservation techniques and policy is helpful.
- Strong planning and organizational skills, and ability to work well with managers, peers, direct reports and internal and external partners.
- Knowledge of city, state and federal building codes and related regulations.
- Familiarity with banking rehabilitation financing packages
- Ability to work sensitively and effectively with people of diverse cultural backgrounds.
- Must possess a valid driver's license.
Why Work Here
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
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