Director -ServiceNow HRSD - Oakleaf Partnership : Job Details

Director of HR Technology - ServiceNow HRSDLocation: Princeton, NJ (Hybrid, 3 days in-office)Salary: $180,000 - $235,000 + Benefits

Oakleaf Partnership is partnering with a leading global organization to find a Director of HR Technology - ServiceNow HRSD. This is an exciting opportunity for an experienced HR Tech leader to drive innovation and lead the strategic roadmap for ServiceNow HR Service Delivery (HRSD).

As the Director of HR Technology, you will own and execute the ServiceNow HRSD strategy, ensuring seamless integration with Workday and other HR systems. Partnering closely with HR leadership, product owners, and technical teams, you will oversee HRSD implementations, enhance system functionality, and drive operational efficiencies.

• Lead the ServiceNow HRSD product roadmap, aligning with HR and business objectives.
• Oversee the implementation and enhancement of key HRSD modules, including Case and Knowledge Management, Employee Service Center, and Onboarding.
• Drive seamless integration between HRSD and HR platforms (Workday, payroll, benefits systems).
• Act as the primary liaison between HR, IT, and ServiceNow engineering teams.
• Define and monitor KPIs for HRSD adoption, performance, and satisfaction.
• Provide functional leadership to HRSD engineers and third-party vendors.

• 8+ years of experience in HR Technology, with at least 4 years leading ServiceNow HRSD.
• Strong background in ServiceNow HRSD modules and integrations with HR platforms.
• Experience in global, matrixed organizations with multi-country HR processes.
• Proven ability to lead cross-functional teams and large-scale HR tech projects.
• Knowledge of Agile methodologies and backlog management tools (e.g., JIRA).
• Strong stakeholder engagement skills, with the ability to influence at all levels.

This is an opportunity to shape the future of HR technology within a world-class organization. You will be at the forefront of HR service transformation, working in a collaborative and high-impact environment.

If you're a forward-thinking HR Technology leader looking to take the next step in your career, we'd love to hear from you!

Apply now or contact Oakleaf Partnership for more details.