Director, Social Services - Alignment Healthcare : Job Details

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.The Director of Social Services is the lead for all clinical and administrative requirements of the as-signed programs to include activities such as plans to serve the highest risk members. Partners with clinical and executive leadership on all aspects of the assigned Social Work and Health Coach pro-grams to include developing and implementing a strategy, key initiatives, and associated action plans, and key performance indicators (KPIs) to track program performance. Provides departmental direction and day-to-day operational oversight to the Social Work and Health Coach teams supporting Alignment members. Oversees the development and implementation of policies and procedures that support the organizational and clinical goals and is responsible for monitoring health outcomes and trends.Job Duties/Responsibilities:1. Oversees the process, management and tracking of program referrals and enrolled members. 2. Provides guidance to staff or directly manage complicated Social Work requests from members, providers or staff.3. Assists with the development and oversight of Social Work and Health Educator programs, pro-jects, workflow, standard operating procedures and reports.4. Creates/Reviews workflows, job aid, standard operating procedures, and/or policies and rec-ommend or change as appropriate to ensure timely, efficient, and effective outputs.5. Collaborates with other supervisors and managers in the department to improve processes and workflow.6. Assist with assessment activities and other process improvement strategies to enhance the ef-fectiveness of the Social Services department.7. Acts as a resource to the members, providers, and community partners.8. Builds team engagement and efficiency to drive improved member and program outcomes. 9. Communicates with internal and external customers in a professional manner and follows through on commitments. 10. Designs and implements programs to address social services needs within the Alignment popu-lation. Initiate and follow through on projects and deliverables. Track program progress and outcomes and present key findings to clinical leadership. 11. Provides supervision to MSW level team members working towards their LCSW. Maintain/obtain qualifications to support this function. 12. Other projects and duties as assigned.Supervisory Requirements:Fulfill supervisory responsibilities in accordance with organization policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Mentors, trains, audits, coaches and manages team of Social Workers and Health Educators to ensure compliance with Medical Management policies and procedures and ensure compliance with all regulatory requirements.Job Requirements:Experience:Minimum Experience:•Required: Minimum 5 years Social Work experience with a minimum 2 years of experience as a LCSW.•Preferred: 5+ years supervisory/lead experience in a health care setting. LCSW license training supervision experience.Education:•Required: Master's Degree in Social Work.Training:•Preferred: LCSW MentorshipSpecialized Skills:•Required:

• Knowledge of Medicare Managed Care Plans
• Knowledge of HIPPA laws
• Ability to manage projects/initiatives to improve program performance
• Ability to organize, prioritize and delegate workflow
• Ability to apply program guidelines and follow procedures
• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
• Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
• Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
• Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Report Analysis Skills: Comprehend and analyze statistical reports.

Licensure:•Required: Active License Clinical Social Worker for the State of California - LCSW licensureEssential Physical Functions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.Pay Range: $130,332.00 - $195,498.00Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email [email protected].