Director Vice President, Operations (Remote Office Manager)
Job OverviewWe are in search of an accomplished leader, the Vice President/Director of Operations, who possesses a fervent commitment to operational excellence and a deep understanding of people management. This pivotal role will oversee our operational, human resources, and financial functions while providing vital support to our executive leadership. This opportunity is tailored for a dynamic individual who thrives in fast-paced settings and is driven to make a substantial impact.
Company Culture and ValuesJoin our esteemed, award-winning boutique marketing agency, which has specialized in health brand marketing for over 12 years. We pride ourselves on amplifying brand visibility and facilitating customer acquisition through strategic media planning and campaign management across various digital platforms.
Key Responsibilities
Direct management of office operations, acting as the primary liaison with our coworking space provider.Supervision of lease agreements, contract negotiations, and office relocations when necessary.Leadership of sustainability initiatives, including EcoVadis assessments, and monitoring related performance metrics.Oversight of IT equipment, hardware leasing programs, and cybersecurity awareness training.Management of the Operations Coordinator's activities, ensuring support for recruiting, social media, and office administration.Maintenance of vendor relationships, negotiation of contracts, and management of annual insurance compliance.Administration of budgets, software platforms, and cost control measures.Oversight of payroll systems, bonus distributions, and contractor payments.Execution of onboarding and offboarding processes, including conducting surveys and performance evaluations.Ensuring compliance with employment regulations and overseeing benefits administration.Provision of training for leadership on HR best practices and management of employee relations with confidentiality.Handling of H-1B sponsorships while supporting diversity and inclusion initiatives.Management of QuickBooks, accounts payable and receivable, and aiding in tax compliance tasks.Review and editing of financial documentation such as Statements of Work (SOWs) and client billing grids.Collaboration with the company's CPA for end-of-year reporting and audits.Planning and execution of employee engagement initiatives, including team-building activities and annual celebrations.Conducting quarterly engagement surveys to gather feedback and implement positive change.Direct support to the CEO, including managing correspondence, note-taking, and calendar organization.Assistance with light travel arrangements and occasional personal tasks for the CEO.Required Skills
A minimum of 7 years of experience in operations, HR, or administrative leadership positions.In-depth knowledge of employment regulations, HR best practices, and proficiency in tools such as QuickBooks and HRIS/PEO systems.Demonstrated ability to manage sensitive information with discretion and uphold confidentiality.Exceptional organizational and multitasking capabilities with strong attention to detail.An entrepreneurial mindset with the ability to adapt to evolving responsibilities.Experience with sustainability initiatives, particularly EcoVadis, is advantageous.Preferred SHRM-CP certification, though not mandatory.Career Growth OpportunitiesWe offer a collaborative and growth-oriented work environment where you can shape processes, enrich employee experiences, and contribute to the success of a thriving agency. With a competitive salary and benefits package, you will also enjoy flexible hybrid or fully remote work options and numerous opportunities for professional development and additional compensation.
Compensation And Benefits
A competitive salary tailored to your experience.A comprehensive benefits package including flexible work arrangements.A vibrant office atmosphere equipped with modern amenities, including weekly wellness classes and complimentary snacks.How to ApplyInterested candidates are encouraged to submit their resume along with a cover letter detailing their interest in this role and their fit for the position.Note: All applications and inquiries will remain confidential. This job description outlines key responsibilities but is not exhaustive, and additional duties may be assigned as necessary.
Employment Type: Full-Time
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