Dispatch Customer Service (Friday thru Monday: 32 hours) - Remx : Job Details

DISPATCH CUSTOMER SERVICE (Friday thru Monday 8A-5P) TYPE: Contract to Hire, Friday through Monday 8:00 AM to 5:00 PM (32 hours) - off Tuesday, Wednesday, and Thursday - once trained you can work more hours if offered PAY: $18 per hour YOUR DISPATCH / CUSTOMER SERVICE DUTIES WILL INCLUDE:

• Maintain relationship with assigned truck drivers
• Assist drivers in meeting customer service expectations
• Track drivers using GPS technology
• Report on safety measures for drivers
• Resolve issues with customer service
• Detect unsafe activities and address using appropriate course of action
• Schedule training for drivers and follow up to ensure completion
• Handle routine pay questions
• Other duties as assigned by management

HOW YOU ARE QUALIFIED FOR THE DISPATCH / CUSTOMER SERVICE DUTIES :

• High School Diploma or equivalent required
• Minimum 1 year of phone based customer service experience is required
• Strong communication skills
• Ability to accurately and efficiently enter data
• Time management and prioritization skills