Dispatch Manager - Wisper Internet : Job Details

Join Wisper ISP as a Full Time Dispatch Manager and embrace a rewarding opportunity to lead a dynamic team focused on customer satisfaction from the comfort of your home! With a competitive salary range of $60,000 - $70,000 per year, you'll play a vital role in enhancing our operations while collaborating with innovative problem-solvers. Located in Mascoutah, IL, this position offers the rare combination of remote flexibility and a high-performance work culture that values integrity and lifelong learning.

You'll have the unique chance to drive solutions and make a meaningful impact in the telecommunications industry while enjoying a balanced work environment that encourages growth and creativity. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, Short Term Disability, Long Term Disability, and College Savings Fund. If you're ready to elevate your career and contribute to a customer-centric organization, we'd love to hear from you!

Wisper ISP: Who We Are

Wisper ISP is a high speed internet provider headquartered in Mascoutah, Illinois with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service.

What does a Dispatch Manager do?

As a Full Time Dispatch Manager at Wisper ISP, you will play a crucial role in coaching, mentoring, and training team members to enhance their performance, ensuring a motivated and high-achieving workforce. You will prepare and update reports to inform data-driven decisions, taking ownership of dispatch performance metrics to track progress and identify areas for improvement. Your expertise will also assist in the tactical execution of larger strategic projects and goals, aligning team efforts with our organizational vision.

By ensuring that daily tasks are completed efficiently, you will contribute significantly to our commitment to customer-centricity and innovation, driving the team toward exceptional service delivery in the telecommunications industry.

Requirements for this Dispatch Manager job

To succeed as a Full Time Dispatch Manager at Wisper ISP, candidates should possess a high school diploma or equivalent, along with at least three years of experience in building and managing routes. A minimum of two years of team management experience is essential, enabling you to effectively guide and inspire your team. Proficiency in configuring Route Management Software is crucial, as it ensures optimal routing efficiency and enhances overall performance. Additionally, candidates must thrive in an environment characterized by regularly changing short-term objectives and demonstrate strong critical thinking skills to navigate challenges effectively. Comfort with the Microsoft Office suite will also be necessary for report preparation and data analysis, ensuring you can make informed decisions that drive operational success and contribute to our commitment to customer experience.

Knowledge and skills required for the position are:

* High school diploma or equivalent

* 3+ years experience building and managing routes

* 2+ years experience managing a team

* Skilled at configuring Route Management Software

* Ability to thrive with regularly changing short-term objectives

* Strong critical thinking skills

* Comfortable with Microsoft Office suite

Join our team today!

If you think this job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!