DISPATCH SUPERVISOR - Jamaica Hospital : Job Details

CENTRAL TRANSPORT 8:00 AM - 4:30 PM 3:30 PM - 11:30 PM MONDAY - FRIDAY ALTERNATE SATURDAYS Jamaica Hospital Medical Center currently seeks a Dispatch Supervisor for immediate full-time opportunities in our Central Transport Service Department. Our ideal candidate will have a strong Customer Service focus and relevant current/recent demonstrated leadership and patient coordination experience. The selected candidate will be responsible for coordinating, supervising, and managing the overall daily inpatient transport operations at Jamaica Hospital. Spefic duties will include: DUTIES

• Assigning and dispatching patient transport assignments to transport staff to ensure timely delivery of patients to and from various destinations.
• Receiving and processing department calls to obtain pertinent information to dispatch medical personnel and equipment.
• Monitoring daily activity service line to facilitate and recommend operation, system, and program improvements.
• Maintaining daily oversight and supervision of transportation staff to ensure adherence to hospital safety, guidelines, and procedures.
• Performing administrative functions to monitor and maintain department goals and staff performance

Requirements

• College Degree preferred.
• Excellent leadership, communication, customer service, and organizational skills are a must.
• Prior dispatch transport experience preferred.
• Computer proficiency and data entry skills are a plus.
• Basic knowledge and understanding of medical terminology.
• Experience with EPIC (Electronic Medical Records) a plus
• Must be available to work Alternate Weekends and Holidays.
• Must have Basic Cardiac Life support (BLS)

SALARY: $ 26.58 /HR