Dispatch Supervisor - Do & Co Aktiengesellschaft : Job Details

We have an incredible opportunity for a dynamic Dispatch Supervisor to join our growing New York Team!

Who We Are:

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly, sometimes beyond our own expectations.

Responsibilities:

* Manage and oversee daily dispatch operations, ensuring efficient communication and coordination with airline clients, flight operations, and dispatch teams via telephone and email.

* Plan, schedule, and communicate transportation activities to ensure the timely delivery of goods and services while meeting operational requirements.

* Monitor and track aircraft arrival and departure schedules, addressing operational updates to ensure the accurate and efficient loading and unloading of aircraft.

* Lead, motivate, and supervise a team of dispatchers, drivers, and driver assistants, including managing schedules, documentation, and performance.

* Ensure compliance with all applicable transportation regulations, safety standards, and food safety protocols as outlined in the Food Safety Management System.

* Serve as the primary liaison for receiving critical operational updates from airline clients and airports, disseminating information effectively to relevant departments.

* Oversee the maintenance and readiness of the transportation fleet, including compliance checks, fueling, and servicing.

* Process and coordinate meal orders, ensuring timely and accurate distribution across all involved departments.

* Prepare, review, and analyze operational reports, maintaining up-to-date transportation databases to support data-driven decision-making.

* Enforce workplace safety standards and effectively communicate organizational policies, procedures, and regulations to team members and stakeholders.

* Undertake additional responsibilities as assigned by management to support overall operational objectives.

Qualifications:

* Minimum of three years of experience in a dispatch or supervisory role, preferably in a high-paced environment.

* Demonstrated ability to work both independently and collaboratively within a team environment.

* Ability to meet all requirements for obtaining an airport ID badge.

* Proven expertise in planning, coordination, and organizational processes.

* Strong leadership qualities with excellent verbal and written communication skills.

* Exceptional attention to detail and a commitment to providing outstanding customer service.

* Proficient in problem-solving and decision-making, with the capability to address challenges swiftly and effectively.

* Flexibility to accommodate various shifts, including nights, weekends, and holidays, as required by business operations.

* Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and other relevant technologies.

What We Offer:

* Estimated salary range: $65,000- $70,000 annually.

* Salaried employees are eligible for 401K, Commuter Benefits, and Healthcare Benefits such as Medical, Dental, & Vision.

* Daily Complimentary Meals (Breakfast, Lunch and Dinner).

* An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.

* Genuine career development opportunities, both nationally and internationally.

* The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

Diversity & Inclusion Statement:

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and make you. That is what makes our team so special.

Other details

* Pay Type Salary

* Min Hiring Rate $65,000.00

* Max Hiring Rate $70,000.00

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* Queens, NY 11430, USA