Dispatcher - AM and PM - MV Transportation : Job Details

Dispatcher - AM and PM

Responsibilities:

• Handle client calls and communicate issues with drivers and management as necessary
• Monitor radio, telephones, and on-road service provision for quality
• Influence positive employee morale and quality customer service
• Complete driver sign-in and sign-out daily
• Assign trips to drivers to ensure adequate distribution of trips between routes
• Monitor daily system performance and participate in operating performance analysis
• Report closed or late starting routes to Dispatch Supervisors and/or Dispatch Managers
• Other duties as assigned

Qualifications:

• One year previous Dispatcher experience preferred
• Two years of Customer Service experience preferred
• Ability to obtain a CDL B with Airbrakes and Passenger endorsement
• High School diploma or equivalent
• Ability to handle multiple tasks simultaneously and maintain composure under pressure
• Demonstrate a high customer service commitment
• Professional phone manner
• Knowledge of the service area is a plus

MV Transportation is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, national origin, sex, disability, veteran status, genetic information, or any other protected status under applicable laws. Applicants may be subject to a pre-employment drug test and background check