Dispatcher - Heidelberg Materials : Job Details

Job Posting The Role and the Company Heidelberg Materials is seeking a Dispatcher to join our team based out of our Redmond, WA office and reporting to the Dispatch Supervisor. Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates, and ready-mixed concrete. Heidelberg Materials North America operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada. What you'll get to do

• Day-to-day dispatching of up to 90 ready mix trucks from 5 concrete plants
• Ensure quality product and timely deliveries to our customers with while focusing upon the company's financial and productivity objectives
• Assist in responding to sales and customer requests, while enhancing customer satisfaction and public relations while fulfilling duties of the job
• Assist in implementing the company's value-added product strategy
• Provide on-job customer support and directing of drivers, as well as miscellaneous projects and assignments

Essential Experience and Skills

• Highly computer literate, proficient with MS Office and custom databases
• Experience in resolving problems and dealing with difficult situations
• Excellent written and verbal communication skills
• Demonstrated ability to be self-directed, with minimal supervision
• Ability to work under stress and maintain professionalism under stressful circumstances
• Team player with ability to establish and maintain good working relationships
• Track record of continuous improvement
• Punctuality, attendance, and dependability is essential in this role, with the ability and motivation to work some Saturdays
• Sales or customer focused experience
• Ready Mix concrete business or related industry experience a big plus
• Knowledge of Command Data System, and Trackit Truck Tracking not required, but very helpful

What we have to offer

• Medical, Dental, Vision, Health Saving Account (HSA), Health Reimbursement Account (HRA), Flexible Spending Account (FSA), Prescription Drug/Pharmacy benefit, AD&D, Short-Term & Long-Term Disability. Life insurance, Paid Bonding Leave, and Employee Assistance Program (EAP).
• 401k - Retirement Plan.
• Additional Programs: Teladoc (24/7/365 virtual doctor visits), Livongo (Diabetes management program), Ovia (Maternity and family planning & support), Progyny (Fertility assistance and guidance), 2nd.md (Industry-leading expert medical reviews).
• Paid Vacation 15 days per year and Paid Sick 40 hours per year.
• Ten paid holidays.

Conditions of Employment

• Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
• Applicants must be residing in and currently authorized to work in the US

Work Environment

• Role operates in a professional office environment