Dispatcher - Central Iowa Towing and Recovery : Job Details

We are currently looking to add a full time dispatcher (or a few part time dispatchers) to our growing team. As a dispatcher you will receive calls from law enforcement, insurance, and private customers for towing and/or roadside service. This position is full time with the possibility of the shift being flexible week to week. Training will be conducted during the daytime, during the week. Full time applicants can expect 40 hours a week if not more. Weekend hours are 8am-6pm Saturday and Sunday, Monday-Friday shifts will vary, but will be anytime between the hours of 7:00am until 11:00pm. Part time applicants can expect anywhere from 10-30 hours per week, SHIFTS WILL VARY.

Responsibilities and Duties

As a dispatcher we need someone who can accurately take calls from law enforcement, insurance, and private customers for towing and/or roadside service. Dispatch drivers to the location with as much information as possible. Give accurate eta's per location. Update customer of driver progress. General cleaning and book keeping will also be performed.

Qualifications and Skills

General knowledge of Central Iowa and major roads and highways. Good customer service skills and ability to assign tasks and follow up on completion. Full time dispatchers must have the ability to deal with multiple phone calls and be able to multitask. Radio etiquette preferred as two way radios are used for communication with fleet drivers. Great computer skills are necessary.

Dispatchers are subject to pre-employment drug screening along with having an acceptable background check.

Job Type: Full-time/Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 20-40 per week

Benefits (Only applies if Full time):

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance