Dispatcher - Mississippi Employer : Job Details

SUMMARY:This is specialized work in receiving and dispatching messages in a communications center through the use of telephone, radio, andother communications equipment and operation of accessory equipment.Work involves responsibility for receiving incoming calls for emergency services or for information, and promptly and efficientlydispatching personnel and equipment in response to emergency police, fire and other calls or providing requested information.Disposition of calls is made in accordance with established procedures; however, an employee of this class must be knowledgeable ofpolice and fire operations, and the geographical layout of the City. Although work is performed within established policies andprocedures, it requires the exercise of sound judgment in emergency situations. Supervision and assignments are received from asuperior both orally and in writing. Work is reviewed by superiors through observation, monitoring of operations, and the review ofrecords and reports..ESSENTIAL DUTIES AND RESPONSIBILITIES:(Any one position may not include all of the specific duties listed, nor do the examples cover all the duties that may be performed)• Operates telephone, radio, and other communications equipment on an assigned shift.• Receives complaints and emergency calls which must be properly processed; obtains all essential information for handlingemergencies; dispatches appropriate personnel and equipment to scenes of police and fire incidents, accidents, naturaldisasters, rescue operations, and other emergencies.• Receives routine calls and visits, and provides information as requested.• Maintains radio contact with all police and fire units away from station; maintains status and current information on all unitsin and out of service.• Monitors all alarms and dispatches units as needed. Maintains records of all emergency and other dispatches; periodicallymakes routine announcements and relays messages via radio.• Operates accessory equipment which includes teletype, typewriter, and computer keyboard.• Takes and processes affidavits on crimes that were committed in the City of Gautier.• Prepares and maintains warrants and warrants file; keeping proper documentation and accuracy of file.• Receives payments of fines imposed by the City Court. Receives bond money.• Prepares and issues receipts to individuals paying fines and providing bonds.• Receives and processes legal documents and makes necessary entries in docket books and logs.• Monitors tapes, changes and marks them when necessary; cleans the tape recorder heads.• Maintains an inventory of supplies at communications desk, requesting additional supplies when needed.• Performs any other duties as directed by the Police Sergeant.