DISPATCHER - One Hour Air Conditioning and Heating : Job Details

Benefits:

* Competitive salary

* Paid time off

* Training & development

Northern One Hour Heating & Ben Franklin Plumbing and Mister Sparky Electric is a locally owned and operated national franchise located in the Ramsey/Anoka area We have been servicing the Minneapolis and North Metro area since 1990. We specialize in HVAC & Plumbing residential service, maintenance and installation, and due to continued growth and expansion we are in need of an additional dispatcher

You'll help schedule service and maintenance and repair calls throughout the Twin Cities Metro area. If you have customer service and/or dispatch experience and enjoy working in a fun team environment, Northern One Hour Heating & Cooling and Ben Franklin Plumbing & Drains has a great opportunity for you!

We are looking for individuals who match our Northern CORE VALUES!

Our Northern Family: We work as a team, care for one another and have fun!

Help Others: We are Passionate about Helping Others.

Do the Right Thing: We are not perfect, but we always do what's right.

Eager to Learn & Grow: Always reaching and growing to learn our craft.

Northern One Hour Heating, Ben Franklin Plumbing & Mister Sparky Electric has a strong recognized brand, supported by corporate marketing support along with a positive and professional work environment, company training, and competitive company benefits.Our culture here is truly what sets us apart from our competition - so if that sounds good to you ,come join the team

Please note that this position is full time Monday - Friday .

Responsibilities

* Maintains the service technicians schedules and dispatches technicians as service calls are completed

* Scheduled technicians return trips with customer to complete jobs after parts arrive

* Must be Detail Oriented and have the ability to Multitask

* Maintain on-call schedule for service technicians as after hours service procedures

* Dispatch for Profits - Best technician for the job

Requirements

* 2-3 Years of HVAC/Plumbing & Electrical Customer Service/Dispatch Experience Desired

* Flexible to work overtime in heavy demand season

* A strong understanding of the Twin Cities Marketplace Helpful

* Excellent Communication and Customer Service Skills

* Understands the importance and balance of teamwork and working effectively with our internal/external customers

* Ability to provide a up beat positive demeanor with the technicians for their success

* Good written and verbal skills

* Good computer skills needed

* Positive Attitude and team player a MUST!

Benefits

* Hourly Pay

* Medical Insurance

* Life Insurance Coverage

* Short Term Disability

* Long Term Disability

* 401K Match

* Holiday Pay

* Vacation Pay

* Plus, many other spiffs, contests and fun work environment

Job Type: Full-time

Pay: $ 20.00- $ 23.00 pr hour