Dispatcher - Coastal Carolina University : Job Details

Salary: See Position Description Location : Conway, SC Job Type: Full-Time Staff Job Number: PCLS202400374 Division: Human Resources and Operations Department: Public Safety Opening Date: 10/29/2024 Job Details Coastal Carolina University is currently accepting applications for the following full-time position: Dispatcher in the Department of Public Safety. How to Apply: Interested candidates may apply online at Applicants must submit a resume. Review of applications will begin immediately and continue until position is filled. Coastal Carolina University is an EO/AA employer. Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master's degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences. Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply. Communications Specialist II (BA22/61122789), full-time position with benefits. Salary range: $27,510.00 (minimum) - $39,207.00 (midpoint). Normal work days and hours vary. Must be flexible to meet the special scheduling needs of the university. DutiesDuties include, but are not limited to: Takes and dispatches routine and emergency calls by utilizing the computerized aided dispatching (CAD) system and/or recorded phones as a means of unit safety and records management, while also using two-way radios to public safety units; and including following protocol with tip-line phone. Acts as backup operator of PBX phone switchboard by providing exceptional customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large while serving as an informational contact for the University; by directing and providing customers the information regarding the university activities, office hours, and determining which department/area or person the caller needs. Operates computerized alarm monitoring system that is comprised of overseeing fire, burglar, and panic alarms, operating and communicating by using the university's emergency call box system and routinely verifying the system's functionality, and the ability to receive and execute float plans for University owned vessels. Operates computerized security camera system that is comprised of file searches, copying, downloading; and routinely verifying system functionality, using, maintaining and updating the License Plate Reader (LPR) system, while also granting and/or denying access to gated parking areas across campus. Maintains system abilities and certifications while performing timely queries on datatel, NCIC, NIMS (National Incident Management System), CPR, AED, and 911 Telecommunications (1 week training at SCJA); attends all mandatory training's and monthly dispatch meetings, SCDMV, 25 Live, Starrez, Shuttle Tracker, CS Gold, Email, operates campus emergency notification system when appropriate, including the Mass Communication System, CCU Alert, All Call Emergency radio, makes proper notifications to University and Departmental administration as well as facilities management personnel of potentially hazardous, dangerous or otherwise harmful situations or occurrences as well as the Weather Radio and any other systems that may be necessary to perform the required duties. QualificationsRequired Qualifications: A high school diploma or equivalent (GED) and experience in one of the following areas: communications, switchboard exchange operations, clerical accounting, billing or working with the general public. Preferred Qualifications: Previous dispatch experience. Knowledge, Skills & Abilities: Must have good verbal and written skills, ability to interact successfully within a diverse academic community and with visitors. Ability to act and make decisions quickly and intelligently in all situations. Ability to operate computer programs and systems related to a public safety department. Ability to answer calls for assistance on radios and/or telephones from the public and public safety officers. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. To learn more details, visit our benefits page. 01 Do you have a high school diploma or equivalent (GED)?

• Yes
• No

02 Do you have experience in one of the following areas: communications, switchboard exchange operations, clerical accounting, billing or working with the general public?

• Yes
• No

Required Question