Dispatcher - Workway : Job Details

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Dispatcher opportunity. Be part of a pioneering company in ATM services, backed by decades of industry expertise and a commitment to excellence in customer satisfaction. With diverse career paths, competitive benefits, and a collaborative culture, this is a place where your contributions directly impact the financial sector's evolving needs. The Dispatcher is responsible for creating, dispatching, updating, and closing out service requests.Your specific duties will include:

• Answering incoming phone calls.
• Reviewing and responding promptly to all internal and external customer communications.
• Opening service requests in a timely manner.
• Dispatching, updating, and closing out service requests.
• Providing miscellaneous reports.

Specific qualifications for the position include:

• 1-year Dispatch or call center experience
• Proficient in MS Office.
• Excellent verbal and written communication skills.
• Excellent customer service skills.

Pay Rate Range: $18.00 per hourCompensation may vary outside of this range depending on a number of factors, including a candidates qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail or call 972.###.####.