Dispatcher - Heritage Construction + Materials : Job Details

This job was posted by : For more information, please see: your career at Asphalt Materials, Inc!The Dispatcher will report to the Dispatch Manager and will be responsible for the successful transactions of equipment moves, inbound and outbound freight movements as well as ensuring customer interactions are handled at the highest professional level. This position coordinates final goods delivery efforts between management, sales, customers, and plant operations in our fast-paced work environment. Pre-planning of loads, communicating with carriers and customers, and coordinating with members of the team are all key components of this role.Essential FunctionsResponsible for strategically dispatching company and/or third part common carrier trucks to meet customer needsResponsible for ensuring trucks are weighed when arriving to and leaving the plant; scale house operationsCompletion of proper electronic forms, paperwork including freight invoices and bills of ladingCreate and maintain a functional loadout schedule and communicate changes or delays to plant operators, customer, sales, and carriers via central databaseContact customers to communicate changes, delays or concerns and to reschedule delivery timelines if neededCollaborate with lab employees to ensure that product certifications and certification paperwork is completed before trucks are loadedReview and communicate Key Performance Indicators specific to carrier\'s servicesData entry of necessary production, sale, carrier profiles and shipment data into proper electronic systemsOther duties as assignedEducation QualificationsRequired High School or Equivalent or GEDExperience QualificationsPreferred 1+ years experience in a dispatch, trucking or transportation positionSkills and AbilitiesExcellent verbal and written communication skillsCustomer Centric ServiceProblem-solving and prioritization skillsProficient computer skills Microsoft Office (Outlook, Word, Excel, PP)Demonstrated behaviors of self-motivation and team orientationBasic math skills -Basic knowledge of FMSCA\>DOT\>Hours of Service (HOS)Licenses and CertificationsValid driver\'s license RequiredWorking Conditions/Physical DemandsMust be able to tolerate scents common to fuels and asphalts loading operations, as well as those of construction and maintenance related activities such as welding, painting, and tank cleaningWill be required to successfully pass a physical and drug testWillingness to work shift work, overtime and on call shifts for after-hours and weekend supportWillingness to utilize Personal Protective Equipment as required when on the plant propertyAbout Asphalt Materials, Inc.Asphalt Materials, Inc. is a privately held, family-owned business headquartered in Indianapolis. Since 1954, Asphalt Materials has prioritized safety and created a people-focused culture around asphalt expertise and innovation. Through its commitment to building long-term relationships with employees, customers and vendors based on trust and confidence, Asphalt Materials creates solutions to issues affecting customers and our communities. Asphalt Materials is a part of The Heritage Group\'s family of businesses. Learn more at www.asphalt-materials.com.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#AsphaltMaterialsInc