Dispatcher - Kanaan Communications, LLC : Job Details

Prince Telecom LLC is looking for a new dispatcher team member responsible for communicating with customers, subscribers, technicians and other company representatives to assist and resolve field related inquiries or problems.

Dispatcher

Prince Telecom LLC is looking for a new dispatcher team member responsible for communicating with customers, subscribers, technicians and other company representatives to assist and resolve field related inquiries or problems.

Responsibilities include:

Communicate with supervisor issues or concerns with field technicians.Track and monitor technician job status within time frames and adjust work load when necessary.Access and input information in the customer's database.Perform pre and post calls to subscribers.May prepare reports or perform other similar duties as requested.

Benefits:

+ Paid Time-Off

+ Paid Holiday

+ Company Vehicle

+ Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability

+ 401(k) with Company Match

+ Company Stock Purchase Plan

Requirements:

High School diploma or equivalent.

Basic computer skills preferred.

Strong written and oral communication skills.

Excellent interpersonal skills suitable to dealing with the public necessary.

Ability to work successfully in a fast paced environment.

Must be able to work flexible hours, including evenings, weekends, holidays and overtime as required

______________________________________________________________________________

Our Company is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. ______________________________________________________________________________ When you apply for this job, you will be asked to answer questions regarding your criminal background. Answering Yes to the criminal background questions will not automatically bar you from employment. A criminal background check will be conducted following any conditional offer of employment. Only those crimes which are substantially related to the position you are seeking will be considered. Please note that for certain contractors with whom we do business, based on the nature of their operation, the type of offense and related factors may affect your assignment to that contractor. Factors that will be taken into account include: (1) The facts or circumstances surrounding the offense or conduct; (2) the number of offenses for which you were convicted or plea was entered; (3) your age at the time of conviction or plea, or release from prison; (4) any evidence that you performed the same or similar type of work, post conviction/plea, with the same or different employers, with no known incidents of criminal conduct; (5) the length and consistency of employment history before and after the offense or conduct; (6) any rehabilitation efforts, e.g. education/training; (7) any employment or character references and any other information regarding your fitness for the particular position; and/or (8) whether you are bonded under a federal, state, or local bonding program. For applicants residing in and/or applying for a position in a state or locality listed below, please review the specific directions below before submitting your application. CALIFORNIA APPLICANTS: Choose the answer: I live in and/or am applying for a job in a state that does not require an answer at this time. YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS WHEN YOU HAVE RECEIVED A CONDITIONAL OFFER OF EMPLOYMENT. CALIFORNIA APPLICANTS: Do not identify any misdemeanor conviction for which probation has been successfully completed or otherwise discharged and the case has been dismissed by a court. Also, do not identify marijuana related convictions entered by the court more than 2 years ago that involve: unlawful possession of marijuana; transportation or giving away of up to 28.5 grams of marijuana, other than concentrated cannabis, or the offering to transport or give away up to 28.5 grams of marijuana, other than concentrated cannabis; possession of paraphernalia used to smoke marijuana; being in a place with knowledge that marijuana was being used; or being under the influence of marijuana. Also, do not identify any arrest or detention that did not result in a conviction or any record of a referral to, and participation in, any pretrial or post trial diversion program. California: LOS ANGELES APPLICANTS: Choose the answer: I live in and/or am applying for a job in a state that does not require an answer at this time. YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS WHEN YOU HAVE RECEIVED A CONDITIONAL OFFER OF EMPLOYMENT. California: SAN FRANCISCO APPLICANTS: Choose the answer: I live in and/or am applying for a job in a state that does not require an answer at this time. YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS AFTER THE FIRST INTERVIEW. When answering such questions, please do not disclose any misdemeanor and felony convictions that occurred more than seven years prior to the inquiry or : (a) arrests other than those which charges are still pending, (b) completion of any diversion program, (c) sealed or juvenile offenses, or (d) infractions that are not felonies or misdemeanors.) CONNECTICUT APPLICANTS: Do not identify any arrest, criminal charge or conviction the records of which have been erased by a court based on sections 46b-146, 54-76o or 54-142a of the Connecticut General Statutes. Criminal records subject to erasure under these sections are records concerning a finding of delinquency or the fact that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that was dismissed or not prosecuted, a criminal charge for which the person was found not guilty, or a conviction for which the offender received an absolute pardon. Any person whose criminal records have been judicially erased under one or more of these sections is deemed to have never been arrested within the meaning of the law as it applies to the particular proceedings that have been erased, and may so swear under oath. GEORGIA APPLICANTS: Do not identify any verdict or plea of guilty or nolo contendere that was discharged by the court under Georgia's First Offender Act. HAWAII APPLICANTS: Choose the answer: I live in and/or am applying for a job in a state that does not require an answer at this time. YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS WHEN YOU HAVE RECEIVED A CONDITIONAL OFFER OF EMPLOYMENT. Please limit your responses to any convictions within the past 10 years, excluding any period of time when you were incarcerated. IOWA APPLICANTS: Convictions will not automatically be a bar to employment, but the job, and the time, nature and seriousness of the crime will