Dispatcher - KEITH TITUS CORP GROUP : Job Details

Job DetailsJob LocationCorporate Office - Weedsport, NYPosition TypeFull TimeEducation Level2 Year DegreeSalary Range$45,000.00 - $65,000.00 HourlyTravel PercentageNoneJob ShiftMonday - Friday: 8:00am to 5:00pmJob CategoryTransportationDescriptionThe dispatcher is responsible for the weekly optimization of all assigned trucks in regard to:

• Smooth conveyance of materials or freight for normal operations, service, or emergency needs using the load progression workflow to direct drivers to the appropriate locations according to customer needs.

• Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.

• Communicating regularly with the terminal manager to ensure terminal flow and profitability.

Responsibilities:

• Proficient at TMW Data Entry including:
  • Planning & delegating Daily/Weekly Plan
  • Reviewing/communicating changes to plan as required
• Demonstrates initiative & creativity to increase Fill Rate on completed loads per week
• Understands and Escalates:
  • Issues with problem drivers/lanes
  • Recognizes trends in Customer Orders
  • Customer concerns
  • Broker/Carrier/Sister-Terminal concerns/opportunities
• Required to handle After hours calls & problem solving 24/7 Access
• Understands Dispatching roles/issues with material management
• Able to Plan/Assign loads to Drivers independently
• Provides Professional Interface with Customers & Drivers representing Page at all times.
• Communicates with Customers, other terminals, and Drivers appropriately via Totalmail, phone, email, text, etc.
• Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers
• Delegates administrative tasks
• Assists with Billing issues
• Skilled in all duties & responsibilities of Dispatch Administration

Benefits:

• Meritain Aetna (2 plan options)
• Company sponsored HRA (Health Reimbursement Card)
• Excellus Dental
• Excellus Vision
• Group Sponsored Life/ADD - 1x annual salary.
• Pet Insurance (2 plan options)
• Voluntary Supplemental plans offered through Colonial to include.
  • (Accident, Disability, Cancer, Life/ADD, Medical Bridge, Teladoc)
• Company sponsored EAP (Employee Assistance program)
• 401K to include company match (Auto enrolled the 1st of the month following 90 days of employment)
• Monthly Profit Share
• PTO (Paid time off)
• Paid Holidays

QualificationsQualifications

• Associate degree preferred.
• 2 years of dispatch work experience in the trucking industry
• Bulk trucking experience preferred.
• Strong computer skills
• Strong listening skills
• Solid judgment and decision-making ability
• Ability to manage time.
• Must have critical thinking skills.
• Service oriented personality.
• Strong ability to communicate and work in a team.
• Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies

Company Website:

• www.pagetrucking.com