Dispatcher - South Metro : Job Details

EMERGENCY SERVICES DISPATCHER Open Until FilledReports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Grade: 13, 12, 11, 10 Salary Range: $58,783 - $85,799 Do you want a career with an innovative and family-oriented Communications Center? South Metro Fire Rescue is hiring for 2 full-time vacancies! All qualified candidates will go through our selection process that includes successfully passing a CritiCall test and a panel interview. GENERAL INFORMATION: Applicants must be 18 years of age with a high school diploma, GED, or post-high school education at a technical or college level and have at least one (1) year of Public Safety dispatching or 911 call center experience. Two (2) years of related experience is preferred. All relatable dispatching experience will be considered including but not limited to military communications and/or other public safety experience (fire suppression/emergency medical).All candidates must attach a copy of their resume and cover letter with their application package to be considered. Our Emergency Communications Center is an IAES & ACE Accredited Dispatch Center that responds to an average of 48,000 calls per year and serves as secondary PSAP dispatching EMS and Fire resources. Dispatchers function at all positions on a rotation: call taking, radio, system status, operations talk groups, and support. For job information and videos about our Dispatchers, please click the links below! Dispatch Job Description I Tried 911 video A Day in the Life - Dispatcher YouTube video FULL-TIME DISPATCHER

• Flexible Schedule:
  • Modified Kelly Schedule/Berkley Schedule:
    • On-Off-On-Off-On-Off for 4 days
    • We offer 24 or 12-hour shifts* *Based on our shift bid, you could be assigned to a 12-hour shift
  • Holiday pay for holidays worked
• Advancement Opportunities:
  • Growth: Lead Dispatcher, Dispatch Supervisor
  • Specialties: Incident Dispatch Team (IDT), Certified Training Officer (CTO), Public Education Team
  • Candidates typically start at Dispatcher IV due to annual pay grade progression based on performance and meeting the requirements of the next tier
• Benefits:
  • Robust benefits package with medical, dental, and vision
  • PTO plans
  • Tuition Reimbursement
  • Employee Assistance Program and more!

South Metro Fire Rescue's compensation philosophy is designed to attract and retain highly skilled and motivated employees. As such, SMFR's compensation is more than base pay. All regular fulltime SMFR employees enjoy a total compensation package including: base wages, leave accruals, medical, dental, vision and life insurance employer paid premiums, Retiree Health Savings, Death & Disability and employer paid pension contributions as well as a positive work culture including a robust Fitness, Wellness and Rehabilitation Program, educational opportunities and support, job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meaning to different people depending on what elements a person highly values. But SMFR's overall goal is to be a great place to work. 2025 COMPENSATION:Dispatcher I $41.24 /hour Dispatcher II $35.93 /hour Dispatcher III $31.51/hour Dispatcher IV $28.26/hour