Dispatcher - Sparrow : Job Details

Sparrow Company, an executive search and staffing firm, has an immediate opening for a Dispatcher (Ready Mix Industry) with one of our clients in Folsom, CA. Apply now! Job Summary The Dispatcher is responsible for coordinating activities of employees engaged in delivering products. Job Responsibilities

• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
• Confers with customer services representative regarding scheduled times for customer deliveries
• Generates invoices, delivery tickets, and related shipping documents
• Assigns drivers for scheduled deliveries of concrete products
• Generates reports of cash and charge sales
• Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
• Jointly coordinates with operations and sales to resolve problems and improve quality of service
• Develops working relationships with internal customers in order to ensure customer needs are addressed
• Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
• Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
• Prepares cash and charge sales reports for shipments from drivers
• Maintains radio contact with drivers to expedite deliveries
• May recommend to management improvements in procedures to improve customer service
• Adhere to all company and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
• Meet or exceed company safety standards
• Perform other job responsibilities as assigned by management

Qualifications

• 1 year of ready mix dispatching experience preferred
• Bilingual in English and Spanish preferred

• Applicants may be subject to a background check.
• A pre-employment drug screening excluding THC is required as a condition of employment

* A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role. Sparrow Company, Executive Search and Staffing is an Equal Opportunity Employer