Dispatcher Office - Troy's Towing : Job Details

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

401k

Aflac

Life Insurance

Legal Shield

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct response units to appropriate location

Monitor status of response team

Provide impound information to owners

Release impounded vehicles back to owners

Qualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Understanding of best practices and procedures for emergency response situations

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure

Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).