DISPATCHER - PUBLIC SAFETY AND TRANSIT - Southeast Missouri State University : Job Details

PUBLIC SAFETY DISPATCHER

Department of Public Safety & Transit

Full time

Primary Responsibilities

* Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency

* Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty

* Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system

* Enters and retrieves confidential computer records and disseminates information to appropriate personnel

* Monitors fire alarms, security cameras, and environmental alarms

* Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs

* Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)

* Provides logistical support to parking services, transit services, and other university service providers

* High school diploma or GED

* Successful completion of a thorough background investigation

* 18 years old or older

* Is MULES certified or eligible for MULES certification within 6-months of employment

* Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus

* Knowledge of MSOffice

* Excellent interpersonal, verbal and written communication skills

* Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks

* Ability to work independently with minimal supervision

* Demonstrated problem solving abilities

* Demonstrated experience with and understanding of customer service

Application Deadline: The position is available immediately and will remain open until filled.

To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:

* Letter of interest addressing position qualifications

* Current Resume

* Names and contact information of three professional references may be asked for at a later date

About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fact Book: Institutional Research Factbook | SEMO

SEMO Strategic Action Plan: Strategic Action Plan (semo.edu)