DISPATCHER TRAINEE, U SAFETY - University of Utah : Job Details

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Announcement

Details

Open Date 08/27/2024 Requisition Number PRN39597B Job Title Dispatcher Trainee, U Safety Working Title Dispatcher Trainee Job Grade C FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Rotating 12 hour shifts with a day and graves shift available. Nights, weekends, on-call, and holidays may be required.

VP Area President Department 02195 - Emergency Communications Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $25.18 Close Date Open Until Filled Yes Job Summary

Under the general supervision, the trainee dispatcher receives calls for emergency and non-emergency services by telephone or radio. Determines the nature and seriousness of the situation. Obtains the necessary information needed to dispatch appropriate resources including but not limited to University Police, Campus Security, Fire and EMS and any other Public Safety entities.

For an applicant or employee to become eligible for the Dispatch I position, a trainee must have successfully completed the training program, all required certifications, and working at the capacity of a trainee for one year.

Safety is a top priority for the University of Utah. The Chief Safety Officer (CSO) for the University is the Director of Public Safety and serves as chief of police services. The CSO is responsible for overseeing the University's Department of Public Safety, which includes the following operational divisions: University Police, Campus Security, Health Security, Emergency Management, Emergency Communications, and the central administrative Office of the CSO.

Safety looks and feels different to each person, and the U Department of Public Safety is committed to working with the community to foster a safe environment where all individuals feel empowered and equipped to succeed in their work, education, and other business with the university.

More at publicsafety.utah.edu.

Responsibilities

Job Responsibilities:

Disclaimer

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Responsibilities

1. Answer both emergency and non-emergency calls to the University Department of Public Safety.

2. Collect pertinent information from callers to disseminate to responding units.

3. Maintain CAD records of all responses and updates.

4. Provide pre-arrival medical instructions when needed.

5. Operate radio channels for the University of Utah Public Safety divisions.

6. Provide mutual aid to additional public safety channels as needed.

7. Monitor and dispatch all police and fire alarm activations.

8. Handle both inquiries and entries in the Utah Criminal Justice System (UCJIS).

9. Monitor and review CCTV as needed.

10. Other duties as assigned.

Minimum Qualifications

18 years old.

High School diploma, GED or equivalency (one year of education can be substituted for two years of related work experience).

Type 40 WPM.

Legal to work in the United States.

No disqualifying criminal history.

Must possess or be able to obtain EMD, CPR, BCI, and POST Certifications.

Will work rotating shifts and hours, and work weekends and holidays.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Preferences:

This position may require the successful completion of a criminal background check

and/or drug screen.

Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) ###-#### for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) ###-#### or (800) ###-#### or University Human Resource Management at (801) ###-#### if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:

Online reports may be submitted at oeo.utah.edu

This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* * Do you have a High School Diploma, GED, or equivalency?

* Yes

* No

* * Are you at least 18 years of age?

* Yes

* No

* * How many months/years of dispatching and/or telephone customer service or related experience do you have?

* No experience

* Less than 6 months

* 6 months or more, but less than 1 year

* 1 year or more, but less than 3 years

* 3 years or more

Applicant Documents

Required Documents

Optional Documents

* Resume

* Cover Letter

* Appropriate discharge document (such as a DD-214 - Member Copy 4) - Veteran Only - Call 801.###.####

* Addendum to the University of Utah - Veteran Only - Call 801.###.#### after submission