DispatcherAccounts Receivable - Bill's Towing and Recovery : Job Details

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Job Summary

We are seeking an experienced dispatcher to join our team. In this role, you will be responsible for the timely and accurate processing of customer payments. Your main duty will be to answer a multi-line phone and dispatch drivers using common sense and logistics. Your duties will also include reviewing account information and correcting errors, creating invoices, and other administrative tasks. The ideal candidate is an excellent communicator with strong mathematical skills and a commitment to accuracy. This position will be Full-time, Monday-Friday 8am-5pm.

Responsibilities

Processing and accurately recording transactions

Maintaining detailed records of payments and account statuses

Sending reminders regarding overdue payments

Researching any account discrepancies and taking appropriate action for resolution

Creating accurate and informative reports

Collaborating with other departments to gather additional information, ensure accounts are up-to-date, and develop repayment plans

Communicating with clients regarding the payments on their accounts

Answering telephone with multiple lines

Dispatching

Use software applications for dispatching

Collecting payments and reconciling accounts

Qualifications

Previous experience as an Accounts Receivable Clerk or in a similar position

Previous dispatching experience

Knowledge of vehicles is must

Advanced knowledge of Excel and accounting software

Familiarity with Microsoft Word, Outlook, and Quickbooks

Strong understanding of accounting principles and best practices

Excellent problem-solving and research skills

Strong written and verbal communication skills

Commitment to accuracy and attention to detail

Able to work in fast pace environment.

Team player

Customer Service skills are a must

Min. typing of 75 WPM