Donation Center Associate Keyholder - Osceola - FT - Goodwill : Job Details

To provide exceptional customer service while speedily receiving, pricing and sorting donations and to generally aid in the smooth operation of a fast-paced Donation Center. Position reports to Donation Center Manager, Transportation Manager and or District Manager who evaluates performance annually. Essential Job Functions: Knows and understands the Goodwill Mission: Strengthen communities by empowering individuals and families through education, training and job placement. Attend the Donation Drive Thru: To represent Goodwill by always offering the highest level of customer service. Answer the door promptly as soon as the buzzer rings. Step outside to politely greet the donor before they get out of their vehicle. Unload donations for donors and handle them in a professional manner while bringing them inside and place set in the appropriate staging area. Be polite and prompt. Be able to politely refuse unacceptable items. Keep an accurate tally of Drive-Thru customers. Process donat...Donation, Keyholder, Associate, Customer Service, Transportation Manager, District Manager