E-Commerce Merchandising Manager - wrist aficionado : Job Details

Wrist Aficionado is a luxury timepiece and accessories retailer and wholesaler with over thirty years of experience in offering competitive pricing, a vast selection, and excellent service. The company features well-known designers such as Rolex, Richard Mille, Audemars Piguet, Patek Philippe, Cartier, Hermes, and more. Alongside their three luxury boutiques in New York, Miami Beach, and Beverly Hills, Wrist Aficionado has a diverse e-commerce platform catering to clients around the globe.

Role Description

This is a full-time, on-site role for an experienced Online Sales Manager at Wrist Aficionado's headquarters in New York, New York. The Online Sales Manager will be responsible for developing relationships with prospective and existing domestic and international clients and driving sales of watches, fine jewelry, and Hermes handbags. The Online Sales Manager will also work to expand the company's online presence and enhance the customer experience. APPLICANTS MUST HAVE EXPERIENCE IN SELLING RICHARD MILLE, PATEK PHILIPPE, AUDEMARS PIGUET, OR ROLEX TIMEPIECES AND HAVE KNOWLEDGE OF WATCHES.

• Demonstrate outstanding product knowledge to educate the client and address their needs
• Create excitement with the client about the merchandise that they show interest in
• Collaborate with other Sales Professionals from Wrist Aficionado's team when appropriate to make a sale
• Obtain client contact information to build an ongoing relationship
• Maintain product knowledge and stay up to date with our new arrivals and sold products (through our inventory system)
• Interact with prospective clients via email and other means of communication
• Drive sales to meet weekly, monthly and yearly targets
• Always follow up with clients after their respective purchases

Qualifications

• 3+ years of previous experience in timepiece sales
• Knowledge of timepieces
• Excellent written and verbal communication skills, including by email
• Analytical skills and experience with e-commerce platforms
• Proven track record in sales, ideally through e-commerce channels
• Ability to collaborate with cross-functional teams to achieve goals
• Proficiency with Microsoft Office
• Polished and professional appearance with a positive attitude
• Excellent Organizational and Planning Skills
• Reliable and Trustworthy
• Superior attention to detail
• Bachelor's degree in Business or related field