Job Location : Lomira,WI, USA
Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Summary
As an eBanking Consumer Specialist, you will be responsible for delivering a positive digital customer service experience and also providing operational support and education to internal and external customers. The primary areas for support will be in digital delivery services, fraud mitigation services, and procedures for consumer eBanking customers. You will work in conjunction with the Consumer eBanking Team Leader to create training documentation to keep all retail deposit team members up to date on features and benefits of Consumer eBanking and will become a subject matter expert as additional services associated with digital products for consumers are enhanced or added.
Skills & Attributes
The following skills and attributes are needed to be successful in your banking career as an eBanking Consumer Specialist:
Qualifications
Ideal candidates will have most or all of the following qualifications:
Benefits Offered
National Exchange Bank & Trust offers a competitive benefit package for employees, including but not limited to the following:
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