Ecommerce Analyst - MISSION : Job Details

Position Overview:

The Mission team is seeking an ambitious and detail-oriented Ecommerce Analyst to drive our digital sales initiatives on Amazon, Mission.com, and Walmart. This role requires a self-starter with a strong analytical mindset, capable of executing data-driven projects to uncover insights and optimize performance. Reporting directly to the Director of Digital, the ideal candidate will play a key role in analyzing sales data, supporting growth strategies, and contributing to the ongoing success of our eCommerce channels.

Key Responsibilities:

· Oversee Daily Operations Across Key eCommerce Platforms: Manage day-to-day activities on platforms such as Amazon Seller Central, Shopify, and Walmart Marketplace, ensuring smooth operation and consistent adherence to best practices

· Conduct In-Depth Sales and Traffic Analysis: Analyze sales, traffic, and conversion data to generate actionable insights and produce detailed reports that track progress against KPIs and business goals, enabling data-driven decision-making

· Develop and Execute Growth Strategies Through Market and Competitor Analysis: Perform category research and competitor analysis to identify growth opportunities, optimize product positioning, and inform strategies that drive market share and revenue growth

· Collaborate with Cross-Functional Teams for Enhanced Product Pages: Work closely with marketing and product development teams to optimize PDPs, storefronts, and listings using SEO best practices, improving visibility and conversion rates

· Assist in Inventory Management and Reporting: Support inventory planning by analyzing stock levels, demand forecasts, and sales velocity, ensuring optimal stock levels to meet sales goals and prevent OOS issues

· Monitor Account Performance Metrics: Track and manage key account metrics (e.g., Buy Box percentage, Account Health, etc.) to maintain platform compliance

· Manage Communication and Case Resolution with Support Teams: Coordinate and maintain clear, organized communication with support teams across platforms, managing case logs to ensure timely resolution of issues. Track and escalate cases as needed, documenting outcomes and updates to enhance operational efficiency and improve account performance

Qualifications:

· 2+ Years of Experience in Amazon Marketplace Operations, Shopify, and Walmart Marketplace: Proven experience managing operations in Seller Central, Shopify, and Walmart Marketplace

· Proficient Research, Analytical, and Strategic Communication Skills: Demonstrated ability to conduct thorough research and analysis, identifying and defining business opportunities within Amazon's ecosystem. Strong communication skills to effectively present data-driven insights and recommendations to stakeholders

· In-Depth Knowledge of Market Trends, Product Categories, and Competitive Landscape on Amazon: Comprehensive understanding of Amazon's dynamic marketplace, including trends, category performance, and competitor strategies, enabling proactive and strategic decision-making

· Highly Organized with a Keen Attention to Detail: Superior organizational skills and meticulous attention to detail, ensuring accuracy in analysis, reporting, and management of marketplace operations

· Strong Interpersonal and Cross-Functional Communication Abilities: Excellent communication skills, with a collaborative approach to working with cross-functional teams to support data-driven initiatives and align on business goals