Educational Support Specialist - Union County College : Job Details

Job AnnouncementPosition Information Position Title Educational Support Specialist Campus Elizabeth Department Academic Learning Center Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Regular General Description The Educational Support Specialist, under the direction of the Director of the Learning Centers, is responsible for the day-to-day operations of the Academic Learning Centers (ALCs)/Multimedia Labs. The incumbent designs and supervises the Computer-Assisted Instruction (CAI) tutorial environment to assure effective delivery of CAI services, and works with the Director of the Learning Centers to develop and maintain services responsive to ALC student needs. The incumbent also assists and instructs faculty and staff in the proper use of computer hardware and software, including multi-media applications for traditional classrooms, student computer labs, and the Internet's World Wide Web.Characteristics, Duties, and Responsibilities•Recommends peer, paraprofessional, and professional tutors to the Director.•Supervises and evaluates staff of peer, paraprofessional, and professional tutors.•Creates and maintains tutor schedules.•Manages ALC/CAI local area network.•Conducts ESL conversation practice groups. •Provides tutoring as needed in areas of expertise.•Designs, creates, updates, and maintains ALC's training course for the college's online course management system•Trains staff and faculty in the use and integration of CAI programs, Learning Management Systems, World Wide Web into their curricula, and conducts workshops and provides individualized instruction to students•Trains computer lab staff on the computer systems being utilized.•Researches and evaluates new software and World Wide Web sites in conjunction with faculty.•Presents CRLA Training modules, UCC101 workshops and Learning Management System workshops to tutorial staff and students.•Creates and maintains departmental databases and ensure data collection integrity.•Designs and implements instruction manuals for ALC software.•Troubleshoots hardware and software problems in the labs in conjunction with IT. •Conducts workshops and provides individualized instruction to staff and students and •Learns new technologies and stays abreast of this rapidly evolving field.•Serves on College Governance committees, or other College committees, and attends appropriate departmental and divisional meetings as requested.•Participates in commencement events.•Performs any other duties as assigned by the Director of Academic Learning Center.Education Requirements•Bachelor's degree required, with a preference in English or ESL, Computer Science, Mathematics or any other STEM discipline.Experience Experience:•Minimum of one-year of teaching or tutoring experience.•Knowledge of computer-aided instructions, basic computer applications, Microsoft Office Suite, Learning Management System, and web applications. •Experience supporting PCs.•Experience in supervision and evaluation of student workers.Competencies and Skills Required•Must have excellent organizational, communication, and interpersonal skills for effective interaction with students, staff and faculty.•Must demonstrate ability to perform in a supervisory capacity.•Must demonstrate ability to work in a fast-paced environment.•Must be proficient with CANVAS, or similar Learning Management System, email, web authoring tools, graphic manipulation software, printers and scanners.•Must be able to evaluate and utilize multimedia across the curricula.•Must have knowledge of and be proficient in the use of CAI for lab and Web multi-media applications.•Must be able to train faculty, staff, and students in the use of CAI.•Must be proficient in the use of the Internet, search engines and Library databases.•Must be proficient in use of e-mail as form of communication.•Must possess hardware operating skills and software installation skills.•Must possess sufficient technical ability to implement software modifications to personal computer as required.•Must be able to instruct and train others in the use of computer hardware and software.•Must be a competent technical writer with the ability to write instruction manuals for all levels of computer users.•Must be able to learn new technologies quickly as they apply to CAI and Web.Physical Demands and Work Environment•This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.•Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.•No or very limited exposure to physical risk.•Some travel required.Salary $44,894-$46,500 Additional Information UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/DisabledDisclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.Terms of Employment Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Mandatory overtime is required throughout the year, especially at peak times. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.Posting Detail Information Open Date 09/20/2024 Close DateOpen Until Filled Yes