Eligibility Representative - Careers Integrated Resources : Job Details

Job Title: Eligibility Representative Location: 100% Remote Duration: 5 months (possible extension)

Schedule:

Training Schedule 8:30am - 5pm EST

Monday - Friday 8am - 6:30pm EST after Training -schedule will be based on need.

Training Length: 4 weeks classroom training, 2 weeks on the job training 100% Remote - does not need to come onsite.

Duties:

• Delivers straightforward administrative and/or other basic business services in Eligibility.
• Implements and maintains eligibility for benefits.
• Implements, updates, and maintains automated, direct connect and/or manual eligibility data.
• Interacts with internal partners and/or external clients/vendors.
• Generates reports to identify and resolve discrepancies.
• Identifies process improvement opportunities for own cases.
• May negotiate and resolve eligibility with clients.
• May provide technical support for the electronic processing of eligibility.
• Ensures customer data is installed accurately and timely.
• May work with client's format and internal Systems to resolve errors.
• May interact with Systems to resolve technical issues.
• General knowledge of manual and automated eligibility.
• Familiar with reporting tools.
• Technical understanding of systems.
• Issues tend to be routine in nature.
• Good knowledge and understanding of Eligibility and business/operating processes and procedures.
• Works to clearly defined procedures under close supervision.