Eligibility Technician, (B259620-1), 204, Housing Rehab - City of Laredo, TX : Job Details

Salary: $17.12 HourlyLocation : Laredo, TXJob Type: Full-timeJob Number: B259620-1Department: Community DevelopmentDivision: 9620 Housing RehabOpening Date: 01/14/2025Closing Date: Continuous Job Description Conducts eligibility interviews for all applicants of the Housing Rehabilitation Program. Receives and review documentation to ensure compliance with program guidelines and federal regulations. Essential Functions/ Job Competencies/ Physical RequirementsESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for utilizing effective presentation methods and tools to engage and inform diverse audiences. Must demonstrate strong verbal communication skills to clearly and persuasively convey program information and address questions during presentations.
• Responsible for inventory tracking and managing supply procedures to ensure the timely availability of necessary items.
• Develops, maintains, and updates the division filing system.
• Serves as a representative of the program as needed and attends informative events as required.
• Receives complains from the public and promptly informs management for further action.
• Assists with the preparation of memos, letters, council agenda items, and travel arrangements.
• Answers questions concerning Community Development Housing Programs in person and on the telephone.
• Performs preliminary screening of all inquiries to verify completion of the application and initial eligibility and verifies content of all applications.
• Submits eligible applications for funding; follows up on pending applications and notifies applicants of status; secures additional documentation from applicant as needed.
• Assists in marketing efforts for the Department's Housing Rehabilitation Program.
• Distributes preliminary inspection forms to Housing Rehab Inspectors.
• Manages delinquent accounts by following up with customers and setting up payment plans with management approval.
• Prepares monthly performance/status reports; sets up and updates project files on internal and external accounting systems.
• Prepares contractor payment requests by ensuring all supporting documentation is complete and submitted.
• Prepares semi-annual statements on all Housing Rehab accounts.
• Prepares requisitions for the purpose of materials, supplies, and services as needed.
• Receives loan payments in person and through mail; issues receipts; maintains ledgers of names, date, amount and receipt number; and ensures payments are acknowledged and deposited to comply with City's cash handling policy.
• Will be required to drive a City vehicle for City business use.
• Performs related work as required and other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIESKnowledge of:

• Knowledge of practices of community assistance organizations and of project planning and development.
• Knowledge of data entry practices and database management to accurately record and track application information.
• Knowledge of basic arithmetic.

Skills and Abilities:

• Ability to exercise considerable judgment and initiative.
• Ability to understanding guidelines, federal regulations, and eligibility criteria for the housing rehabilitation program.
• Ability to adjust to changes in program guidelines or procedures and staying updated with new regulations.
• Ability to maintain confidentiality of applicant information at all times.
• Ability to accurately prepare and review reports, ensuring all information is correct, complete, and thorough.
• Ability to prioritize tasks and manage time effectively to meet reporting deadlines and requirements.
• Ability to identify and engage potential applicants through targeted outreach and promotional activities.
• Strong interpersonal skills with the ability to interact effectively with diverse individuals and groups, build relationships, and foster a positive impression of the program.
• Ability to coordinate the efforts of various agencies and interests for a common goal.
• Ability to establish and maintain effective public relations.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Required to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDSPhysical Effort Requirements Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations Position will require the employee to work in the following types of work environments Seldom

• Construction site
• Confined space
• Warehouse environment

Sometimes

• Outdoor environment
• Street environment (near moving traffic)

Frequently

• Vehicles

Often

• Office or similar indoor environment.

Exposures Position will require the employee to be exposed to the following environmental elementsSeldom

• Individuals with known violent backgrounds
• Extreme cold (below 32 degrees)
• Communicable diseases
• Fumes or airborne particles
• Toxic or caustic chemicals or substances

Sometimes

• Individuals who are hostile or irate
• Extreme heat (above 100 degrees)
• Moving mechanical parts
• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Travel Position will require the employee to travel Never:

• International travel

Seldom:

• Regional travel
• National travel

Sometimes:

• Local travel

Minimum Qualifications Required Education and Experience

• High School Diploma or G.E.D.
• At least four (4) years of experience in bookkeeping, public administration, accounting, social work, office administration, housing programs, or related field.

Valid Licenses and Certifications Required Licenses or Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) ###-#### two days prior to the scheduled interview and/or test if applicableCity of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees:

• 10 days of paid vacation per year
• 6 1/2 days sick leave per year
• Pension plan
• 16 paid Holidays
• Paid health*
• Dental plan*
• Life insurance*

*30 day waiting period For a full description of our benefits, please visit our website at: under Employee Benefits01 Are you a current regular full-time or part-time City of Laredo employee?

• I am a full-time City of Laredo employee
• I am a part-time City of Laredo
• I am not a full-time or part-time City of Laredo employee

02 What is your highest level of education?

• Some High School
• High School Diploma or G.E.D. recognized by the Texas Education Agency or a regional accrediting agency
• 30 completed college hours (credits) from an accredited college or university
• 60 completed college hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD from an accredited college or university
• Juris Doctor from an accredited college or university
• Other Post Graduate Degree from an accredited college or university
• None of the above

03 Do you have at least four (4) years work experience in in bookkeeping, public administration, accounting, social work, office administration, housing programs, or related field?

• Yes
• No

04 From the experience you provided on your application, list the name of the agencies you performed four (4) years of experience performing in bookkeeping, public administration, accounting, social work, office administration, housing programs, or related field experience with:Note: Do not answer this question with See Resume or See Application . Doing so will automatically disqualify your application from the process.) 05 I understand that failure to complete ALL sections of my application, including the Driver License (if appicable), Education , Work Experience , Certifications and Licenses (if applicable), Agency-Wide Questions , and Job Specific Supplemental Questions will result in my application not being processed.

• I have read and understood the above information.
• I have read and do not understand the above information. I will contact the Human Resources Department for further explanation.

Required Question