Employee Assistance Counselor I - Department of Human Resources - City of Baltimore, MD : Job Details

POSTING DATE: 12/05/2024SALARY RANGE: $52,362.00 - $83,731.00 ANNUALLYBACKGROUND CHECKEligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.PROBATIONAll persons, including current City employees, selected for this position must complete a mandatory 6-month probation.ELIGIBILITYQualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.EDUCATION ACCREDITATIONApplicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.CLASS DEFINITIONAn Employee Assistance Counselor I conduct mental health assessments of City employees who are mandated to seek counseling or are self-referred; and provides referrals and short-term solution-focused counseling of a routine nature. Work of this class involves no supervisory duties or responsibilities.Incumbents receive moderate supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office where working conditions are normal. Work requires minimal physical exertion.SELECTION PROCESSAll candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.MINIMUM QUALIFICATIONSOn or before the date of filing the application, each candidate must:EDUCATION: Have a master's degree from an accredited college or university in mental health, psychology, counseling, social work or a related field with a counseling specialty.REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES* Knowledge of the techniques of counseling and interviewing.* Knowledge of employee assistance program core technology.* Knowledge of ethical standards for employee assistance professionals.* Ability to coordinate, expedite and maintain a varied employee work caseload.* Ability to counsel and work with City employees attempting to resolve their problems.* Ability to establish and maintain effective working relationships with City employees and supervisors and public and private care providers and employee assistance counselors.* Ability to maintain complex confidential documentation and files.* Ability to testify as a mental health witness in Civil Service Commission hearings and court cases.* Ability to write detailed and complex reports on City employee problems, resolution strategies and goals and the varying degrees of success or failure of employee problem resolution.* Ability to communicate effectively both orally and in writing.EXAMINATION PROCESSApplicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.BENEFITSThe City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: Those eligibles who are under final consideration for appointment will be required to authorize the release of criminal conviction information and successfully pass a fingerprint and background investigation.Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER