Employee Experience Specialist - Carrier : Job Details

Country: United States of AmericaLocation: CAGAO: Carrier-Home Georgia Remote Location, Remote City, GA, 30303 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.About This RoleCarrier is in the midst of a massive Digital Transformation -and our Digital Function is looking for an employee experience specialist to define and champion the digital employee experience. This position will manage various digital engagement programs, from weekly webinars on emerging trends to communities of practice optimized for our customers and culture. This position sits within our Digital function in our Digital Growth & Strategy team and will work in close partnership with our training and communication teams. Ideally suited for a passionately extroverted individual, this role affords significant exposure to functions across Carrier, opportunity to lead key engagement programs, and growth opportunities.As the Specialist, Employee Experience, this position will lead the creation and delivery of impactful employee engagement and development initiatives that enhance our digital workplace culture. This position will be responsible for the design and execution of engaging employee experience programs, leveraging digital tools and interactive content to support continuous learning and organizational growth. Working cross-functionally, this position will promote Carrier's strategic goals to drive innovation and foster a cohesive digital-first experience.Key Responsibilities:Employee Experience:

• Plan, market, and facilitate meaningful employee experience programs that align with organizational objectives and improve employee engagement.
• Host and manage Digital in 30 webinars, raising employee awareness on emerging digital trends to embed cloud transformation across Carrier
• Build and support communities of practice (CoPs) and other culture programs that foster collaboration, innovation, and shared learning across the organization.

Culture Champion:

• Partner with cross-functional teams and DT leaders to develop consistent, effective employee experience initiatives.
• Collaborate with Digital communications to support logistics and coordination for key functional events such as TownHalls, Summits, etc.

Strategy & Goal Alignment:

• Monitor and evaluate the quality of employee experience programs using surveys, feedback sessions, and KPIs to drive continuous improvement.
• -Align KPIs and tracking metrics to strategic Digital goals and enhance the transfer of experience/knowledge to daily work
• Enhance the digital employee experience ecosystem by aligning systems and processes with engagement initiatives.

Required Qualifications:

• 5+ years of experience in employee engagement, digital learning, or related fields, including experience in digital content creation, needs analysis, and program delivery.
• High School Diploma or GED

Preferred Qualifications:

• Experience in designing and deploying employee engagement or digital learning content within a global corporate environment.
• -Strong understanding of digital unified communication tools and best practices (Teams, ZOOM, Viva Engage, etc.)
• Passionate about improving employee experiences with a “can-do” attitude and ability to manage ambiguity!

#LI-RemoteRSRCAR Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice