Employee Relations Manager (9020) - Septa : Job Details

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The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth largest transportation system in the United States, with a vast network of fixed route services including bus, subway/elevated, trackless trolley, light rail, and commuter rail serving a 2,200 square mile service region.?SEPTA has become an integral force in the economic success of the Philadelphia region, providing an efficient and reliable source of transportation.

We are seeking candidates for the position of Employee Relations Manager (9020) in the Equal Employment Opportunity/Affirmative Action & Employee Relations Department.

Division:Human Resources

Opening Date: 11/14/2024

Closing Date: 12/2/2024

Job Grade: SAM 41

Salary Range: Min: $89,908.00 - Mid: $112,398.00 - Max: $134,888.00

Limited telework may be permitted for this position in accordance with SEPTA Policy.

OVERALL DESCRIPTION

Assist and advise employees and managers on the best course of action regarding the Discipline and Appeal Policy, Dispute Resolution Policy, Internal Complaint Procedures, Personal Relationship Policy, Performance Improvement Plan, and performance evaluation documentation. The Employee Relations Manager will perform assigned activities including workplace investigations and conflict resolution. Assists in the planning, development and implementation of projects/programs to affect Equal Employment Opportunity/Affirmative Action (EEO/AA) and Employee Relations objectives.

SPECIFIC RESPONSIBILITIES

* Investigates employee complaints and prepares final disposition documents in compliance with SEPTA policies, State and Federal regulations, recent court decisions, and due process obligations.

* Serves as an internal consultant to executive, senior, mid and front line managers for adherence to and consistent application of SEPTA policies related to discipline, investigations, performance evaluations and conflict resolution.

* Oversees consistency in the process and documentation of performance and discipline.

* Consults with internal and designated external Legal Counsel to accomplish proper due process obligations pertaining to SEPTA employment actions.

* Directs managers through the conflict resolution process which relates to the administration of existing policies and procedures.

* Coordinates Post Determination Hearing activities with Hearing Examiners (Judges) and legal counsel.

* Develops and executes appropriate educational/training initiatives to support policy implementation.

* Creates and maintains official records of discipline, investigations and actions filed under applicable SEPTA policies.

* Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public, self and/or other employees. Responsible for safety and is encouraged to promote the safety of others.

* Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

* Bachelor's Degree in a related field of study (in social sciences, human resource management, business administration or related field from an accredited college/university), with at least six (6) years of experience in a management capacity in Human Resources, Legal, Civil Rights or in Operations required.

* Working knowledge of management philosophy and union contracts required.

* PC experience with a working knowledge of word, excel and database software packages required.

* Excellent analytical, verbal and written communication skills required.

* Prior supervisory experience of employees in a diverse workforce preferred.

BENEFITS

SEPTA offers a comprehensive benefits and retirement program:

* Medical - Minimal annual premium contribution

Benefit plans with No Employee annual premium contribution:

* Prescription

* Dental

* Vision

Additional benefits we offer:

* Defined Benefit Pension Plan

* Voluntary Governmental 457B Deferred Comp Plan, with available Financial Advice and Planning Services

* Life Insurance

* Paid Parental Leave

* Tuition Reimbursement

* SEPTA Transportation Pass -?FREE travel on all SEPTA modes of transportation

* SEPTA employees qualify for the Public Service Loan Forgiveness (PSLF) program

* Generous Vacation Allowance

* Dependent Care Flexible Spending Account

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Nearest Major Market: Philadelphia