Employer Engagement Specialist - American University : Job Details

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American UniversityDepartment:Kogod School of BusinessTime Type:Full timeWork Modality:Hybrid 01 (On Campus 3-4 Days/Week)Union:SEIU Local 500 - Provost & Enrollment DivisionThis position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.Job Description:Job Summary:The Employer Engagement Specialist plays a pivotal role in facilitating meaningful relationships between Kogod School of Business and employers seeking to recruit students for full-time and internship opportunities. This role will oversee the day-to-day recruiting activities both on-campus and virtually, ensuring the efficient management and approval of companies, contacts, job postings, internships, and events on The Kogod Talent Network (Kogod's recruiting platform). The Employer Engagement Specialist will work closely with the Industry Engagement and System and Outcomes teams, promoting platform activity, conducting employer engagement surveys, and identifying opportunities for further partnership development. The position will focus on customer service, event logistics, and data management to support student career development.Kogod School of Business, situated in the nation's capital, holds a distinctive place in business education. Focusing specifically on building a more sustainable world through business, Kogod's programs are designed to address the world's most pressing problems at the nexus of business, government, and society. Kogod is nationally recognized for its world-class programs, exemplary faculty, and successful graduates as evidenced in rankings at both the undergraduate and graduate levels. Recognitions include #8 International Business Undergraduate Program (USNWR), #39 Management Undergraduate Program (USNWR), #19 Best Online MBA in the US (Fortune), #35 Best Graduate Entrepreneurship Program (Princeton Review), and #13 Full-Time MBA in International Business (USNWR).Essential Functions:1.) Employer Engagement & Customer Service* Serve as the primary contact for companies, ensuring clear communication and smooth recruiting processes.* Approve employer registrations, job postings, internships, and events on The Kogod Talent Network, adhering to quality and compliance standards.* Proactively engage companies, encouraging participation in recruiting events and helping them navigate student talent pipelines.* Conduct outreach to assess employer recruiting needs and align them with student talent.* Collaborate with career advisors to identify employer partnerships that match student interests.* Provide exceptional customer service to ensure a seamless employer experience.* Collect employer feedback through surveys and direct communication, sharing insights to improve satisfaction.* Identify opportunities for deeper employer engagement, such as industry panels and mentorship programs.* Collaborate with the Systems and Outcomes team to analyze platform data, track engagement, and create weekly dashboards.* Build and maintain strong relationships with current and prospective employers, identifying further partnership opportunities.* Stay updated on industry trends to continuously improve employer engagement strategies and the recruiting platform.2.) Career Event Operations & Logistics* Plan and manage logistics for virtual and on-campus recruiting events, including career fairs, presentations, and interviews.* Coordinate with employers to ensure successful event participation, providing necessary support and resources.* Oversee registration, setup, and execution of events, managing vendor relationships and tech support for virtual events.* Collaborate with the events team to ensure smooth coordination and communication of event details and timelines.* Track event attendance, employer engagement, and student participation, reporting outcomes to the engagement and outcomes teams.* Troubleshoot issues during events to ensure a positive experience for employers and students.3.) Communication, Databases & Reporting* Manage The Kogod Talent Network, ensuring all postings, accounts, and events are current and accessible.* Collaborate with the System and Outcomes team to analyze platform usage, employer engagement, and recruitment trends.* Generate and share reports on employer engagement, event outcomes, and hiring trends to drive decisions and improvements.* Maintain accurate records of employer interactions, student placements, and partnership outcomes.* Facilitate and compile survey data on satisfaction and outcomes, sharing results with key stakeholders.* Communicate recruiting data and trends to leadership and relevant departments, aligning strategies with school priorities.Position Type/Expected Hours of Work:* Full-Time.* 35 hours per week.Salary Range:* $60,000 to $74,000 annually, commensurate with experience.Required Education and Experience:* Bachelor's degree in business, human resources, communications, or a related field.* 2+ years of experience in employer relations, career services, recruitment, or related fields.* 2-5 years of experience in university career services, recruiting, staffing, human resources or business development.* Proven experience managing recruiting platforms, career events, and employer-student engagement activities.* Strong organizational skills with a keen eye for detail, managing multiple priorities simultaneously.* Excellent customer service and interpersonal skills, with the ability to foster strong relationships with external partners and internal stakeholders.* Proficiency in data management, reporting, and survey tools.* Ability to thrive in a fast-paced, dynamic environment, working both independently and collaboratively.* Proficient communication skills.* Experience and knowledge of, or demonstrated interest in, business careers.* Demonstrated knowledge of relationship management databases.* High proficiency in MS Office, including Excel and PowerPoint along with demonstrated in-depth experience using LinkedIn and other professional social networking sites.Preferred Education and Experience:* Master's degree in related field, preferred.VALUES AND APPROACH:* You are an effective collaborator bringing essential skills and offering valuable insight and perspective.* You intentionally deepen connections and build authentic relationships - whether with our students, employers, faculty, staff, team members, or other partners.* Welcoming diverse viewpoints, you communicate transparently and honestly and engage in constructive feedback to support stakeholders and strengthen our services.* You consistently demonstrate a commitment to producing accurate and exceptional work enhancing Kogod's reputation.* You can juggle competing demands and prioritize effectively without sacrificing quality.* You get back to people in a timeline manner and take pride in providing clear, helpful information, ensuring reliability in meeting commitments.* You notice and fix errors others might overlook and reduce points of friction and barriers to access to produce positive change.* You care deeply about getting results.* You can grasp subtleties of complex issues and identify patterns in challenges, coming up with insightful, pragmatic, and creative ways to take a concept from idea to implementation without much guidance.* You stay on top of trends and best practices to inform your work.* You maintain an optimistic outlook and approach work with a spirit of yes - always looking for ways to make ideas work before assuming they won't.* You believe we can stretch ourselves to achieve incredible results, and you demonstrate adaptability.* You make it your mission to develop others.* You delegate skillfully and take the time to offer useful and actionable feedback.* Because you lead by example, you inspire and motivate others to take action and meet goals.* Whether or not you serve in a formal leadership role in the office, you hold the team accountable in ways that grow the people and our impact, and you make sure people feel appreciated.* You recognize the value of divergent perspectives and regularly include others in planning and decision-making.* You will sometimes make difficult decisions in the best interest of our office.* When needed, you're able to weigh complex factors and communicate tough decisions with clarity and empathy.BenefitsAU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.Other Details* Hiring offers for this position are contingent on successful completion of a background check.* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* American University is an E-Verify employer.Current American University EmployeesAmerican University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.Contact UsFor more information or assistance with the American University careers site, email [email protected] University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively Protected Bases ) in its programs and activities.