EMPLOYMENT SECURITY REPRESENTATIVE II - 40046080 - STATE OF FLORIDA : Job Details

Requisition No: 834055 Agency: CommerceWorking Title: EMPLOYMENT SECURITY REPRESENTATIVE II - 40046080 Pay Plan: Career ServicePosition Number: 40046080 Salary: $36,000.00 Posting Closing Date: 09/30/2024 Total Compensation Estimator ToolJob Title: EMPLOYMENT SECURITY REPRESENTATIVE II - 40046080Job Title: EMPLOYMENT SECURITY REPRESENTATIVE II Requisition Title: ESR II - Employment Security Representative IIJOB TYPE: FULL-TIMEPOSITION LOCATION: Greater Fort LauderdaleOur Organization and Mission:Florida Commerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. In collaboration with our partners, we salute our nation's veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets. Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-###-#### or the Florida Relay Service - 711.)Let our mission become yours. To find out more about us, click on the link: The Work You Will Do:This position performs professional and administrative work in a workforce career center setting, providing services to employers. This position specializes in providing employment counseling services and using standardized techniques that will assist customers in deciding on employment goals.The Difference You Will Make:You will assist Broward County residents in obtaining wages to be self-sufficient and sustainable and assist businesses in obtaining a trained workforce. Employment Security Representative II is a member of the Florida Commerce team at CareerSource Broward.Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.How You Will Grow:Florida Commerce encourages its employees to constantly innovate and seek efficiencies. Training is made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with our Vision and Mission, the employee:

• Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience. Where You Will Work: Broward County encompasses the Greater Fort Lauderdale area and is in the heart of South Florida's tri-county region, it continues to grow by attracting development and new businesses. Broward County is a popular tourist destination and yachting capital of the world due to its semi-tropical climate, highlighted by more than 3,000 hours of sunshine, its beaches and year-round ocean breezes, waterways, and cultural offerings alongside its upscale restaurants, nightclubs, boutiques, and luxury hotels. Port Everglades is considered the 3rd largest cruise port in the world.Once known strictly as a tourism-based economy, it now supports a diverse range of industries, including marine, manufacturing, finance, insurance, real estate, technology, avionics/aerospace, film, and television production. Broward County is establishing itself as a world-class international business center and one of the most desirable locations for new, expanding or relocating businesses. Being in Broward County will guarantee you a unique experience for professional growth, entertainment, and culture.Broward County is also known for:

• A rated school district
• Home to Broward College and Nova Southeastern University, a Florida hub for Florida Atlantic University (FAU), Florida International University (FIU), and a host of other private colleges and vocational schools.
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS! * State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option) * Retirement plan options, including employer contributions (www.myfrs.com) * Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits * Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts * Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided * Career Growth * Highly skilled, professional environment For a more complete list of benefits, visit www.mybenefits.myflorida.com. * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customer's experiences, and ourselves. * A rewarding experience for reliable, compassionate, and professional employees.Pay: $ $36,00.00/Annually Your Specific Responsibilities:

• Confer with employers in order to provide information about products and services, and to take job orders.
• Perform account registration verifications, job order follow-up, and other customer outreach as it pertains to job listings.
• Manually enter job orders into Employ Florida.
• Compile, sort, and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data and verify to detect errors.
• Maintain records, reports, and files.
• Assist in the coordination and delivery of mass recruitment services to new and existing businesses that are hiring on a large scale.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Knowledge of Microsoft Word, Excel, and Outlook as well as Internet navigation.
• Knowledge of the methods of data collection.
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to conduct effective interviews. Ability to deal with the public in a tactful, courteous, and effective manner.
• Ability to record, collect, evaluate, and analyze data.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Ability to listen effectively.
• Ability to read and understand reports, documents, and other written materials.
• Ability to utilize problem-solving techniques.
• Ability to work relatively independently at times and with supervision as needed.
• Ability to work effectively as part of an inter-organizational team.
• Ability to work in a fast-paced environment.
• Interpersonal skills.
• The incumbent must possess or obtain certification as a Workforce Professional within three (3) months of employment in this position.

Qualifications:As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. Minimum:

• The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within 60 days of employment in the position.
• Knowledge of Microsoft applications including Word, PowerPoint, and Excel.
• Required to travel locally and must furnish own transportation

Preferred:

• A Bachelor's degree from an accredited college or university in Business, Human Services, Education, or a related field

• Professional or nonprofessional experience in areas related to employment security, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
• Possess the ability to utilize state workforce development databases and the ability to utilize the Internet to conduct research and obtain data.
• Registered in EmployFlorida.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: