Duties:
- Drives value to customers and team members by creating and sharing related functional and IT technical knowledge to support business strategy and goals Serve as a point of contact for the Automation Testing on ENAC program deliverables, and communication bridge with all scrum teams in all QA related matters.
- Manage complex customer issues, coordinating appropriate technical personnel, defining work plans, deadlines and driving customer communications until customer has confirmed issue resolution
- Familiar with Agile Framework (SAFe) process and procedures by the creation and update of user stories, tasks, WIP, and implementation of assigned work efforts Collaborate with the appropriate departments and/or leadership to develop and maintain a Testing strategy that supports customer and business needs.
- Good organizational, time management, customer service skills; with the ability to work accurately and meet deadlines with frequent interruptions to provide timely completion and/or resolution to requests and technical support issues Maintain and adhere to security compliance standards; including but not limited to: HIPAA, PII, PCI, SOC, etc.
- Identify, develop, and implement continual process improvement opportunities and adoption of new technology and tools for automation use.
Key Responsibilities:
- Participate in Pre PI and PI planning meetings, and any additional meetings to gather Requirements in Data, API and UI layers through JIRA Features.
- Understand dependencies and reconcile the work by engaging with appropriate internal/external teams.
- Create Test Strategy document for Each PI Testing deliverables and share with the Project stakeholders within a week after the PI Planning meeting.
- Identify the risks from testing perspective, collaborate with project stakeholders and come up with mitigation plans for the risks coming up during the delivery of the PI work.
- Collaborate with Scrum Team QEs to manage testing deliverables effectively and efficiently with the goal to ensure maximum coverage within System Testing and No slippage of defects from Integration Testing.
- Strive for increased Automated scripts usage for System testing, Integrated testing, and Regression Testing.
- Plan and create Test Data as per the requirements and map them to the Test Scenarios/Test cases.
- Use Zephyr for Test management/ JIRA for Features tracking and Defects Management and appropriate Confluence page/sharepoint sites for testing artifacts/deliverables.
- Create Test scenarios/Test cases mapping to all the Features/Stories/Defect fixes.
- Facilitate periodic meetings to review progress, discuss risks and execution/defects reporting.
- Review all the Test scenarios/Test cases with Business product owners and incorporate their feedback ahead of the test execution.
- Coordinate with Delivery teams on the code availability and execute the test cases in a timely manner to meet the project delivery timelines.
- Any Defects identified during Test execution are triaged with Delivery/Business teams and work towards their closure in a timely manner, use escalation process as necessary.
- Share the Test execution results and full traceability with business requirements at the time of Testing sign-off.
- Participate in Release checkouts and support the tasks as necessary.
Skills: Core Competencies:
- Agile (SAFe) with SCRUM Methodology
- Track the Program Epics committed for the delivery and see all features are covered in test planning and execution with all internal/external systems.
- Design and Review automation code deliveries, specifications, and test plans for health services related testing scenarios.
- Understand and support AWS components, APIs and relational Databases validations, including data ingestion pipelines and CI/CD process.
- Implementing automation best practices for product development, deployment Infrastructure and Docker container management Analyzing ETL or ELT mapping logic and writing complex SQL queries to recreate logic Assemble large, complex data sets that meet functional and analytics business requirements.
- Good understanding of Cloud Infrastructure to build Automation solutions Experience in creating web pages with backend interactions with Cloud platforms.
- Ability to manage independently, and as part of a team, to achieve deadlines for multiple tasks.
- Strong personal planning and organizational skills Conflict management and Problem Solving Willingness to learn new things and develop knowledge/understanding.
Requirements:
- College degree w/experience in Computer Science and/or Information Technology/Project Management
- 8+ Years' experience in working on Integrated testing, Automation Tools
- 8+ and/or technical support preferably in the Healthcare Industry
- 5 + years Coding experience in Java, C++ or similar Object-Oriented Languages Strong customer and team leadership focus Strong innovation and problem resolution skills Drive for self-development and service improvement High Integrity, ethics and values.
Education:
- Bachelor's Degree Required - Engineering or Computer Science or Related
Required Skills:
- Organizational Skills
- Healthcare Industry
- SQL Queries
- Problem Solving
- Test Planning
Additional Skills:
- Agile
- Business Requirements
- Continuous Integration/Delivery
- Microsoft Sharepoint
- SOC
- HIPAA
- Deployment
- Process Improvement
- JIRA
- Product Development
- Object-Oriented
- Docker
- Project Management
- Confluence
- Coding
- PCI
- Technical Support
- Conflict Management
- API
- Sharepoint
- Test Cases
- Customer Service
- Retail Sales
- Gather Requirements
- Amazon Web Services
- Time Management
- Problem Resolution
- User Interface
- System Testing
- Payment Card Industry
- Mitigation
- QA
- Scrum
Minimum Degree Required: