End User Device North Texas Division (2) - TalentBurst : Job Details

End User Device Support- Travel Travel: Minimal, mostly regional travel required Location/Address: North Texas/Dallas-Fort Worth area Project Duration: 3 to 6 + Months Schedule: Monday to Friday, 8:00 AM - 5:00 PM, with 1 hour for lunch. Hours may vary slightly. Travel may be required on Sunday for site visits. Overtime: No overtime. Business Unit: ITO - Workplace Services On-site Support Interview Process: Video interview Background Check: A detailed background check is required, including a 7-year criminal history check and a 5-year verifiable employment history. Please allow time for the process to complete. Client-Specific Requirements: Must pass vPro background and employment checks. Job Description:

Perform installation, modification, repair, testing, and/or servicing on laptops, desktops, and tablets, including, but not limited to hardware, peripherals, and software configuration as well as barcode scanners. Incumbents service clients on-site in a hospital environment.

Replace user desktops, laptops, and tablets at the customer site. This includes, but is not limited to, setting up the hardware, testing it to make sure it is working, identifying system hardware problems, and following any special instructions.

Transfer the user's old files to the new device

Verify file transfer and basic software functionality with the end-user #TB_EN