Engagement Manager - Diverse Lynx : Job Details

Job Description Role Overview: As an Engagement Manager at TCS, you will lead and manage complex client engagements, ensuring the delivery of innovative and high-quality solutions. You will serve as a key liaison between the client and TCS, overseeing project execution and fostering strong client relationships. Key Responsibilities: - Client Management: Build and sustain strong relationships with key client stakeholders. Act as the primary point of contact for client communications and ensure client satisfaction. - Project Leadership: Oversee the planning, execution, and delivery of multiple projects. Ensure that projects are completed on time, within scope, and within budget. - Strategy and Delivery: Develop and implement strategies that align with client objectives. Drive the delivery of solutions that meet or exceed client expectations. - Business Development: Identify and pursue new business opportunities within existing client accounts. Lead proposal development and contract negotiations. - Team Management: Lead, mentor, and develop project teams. Foster a collaborative and high-performance work environment. - Performance Monitoring: Monitor project performance, analyze client feedback, and implement improvements to enhance engagement outcomes. - Industry Insight: Stay current with industry trends and emerging technologies. Apply this knowledge to deliver innovative solutions and maintain TCS's competitive edge. Qualifications: - Education: Bachelor's degree Management, IT, or a related field. Advanced degree or professional certifications (e.g., PMP, PMI-ACP) are preferred. - Experience: 13-16 years of experience in client engagement, project management, and business development, preferably within a consulting or IT services environment. - Skills: Strong leadership, communication, and interpersonal skills. Proven ability to manage complex projects and drive client success. - Industry Knowledge: Experience with TCS's service offerings and understanding of industry trends is advantageous. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.