Engineering Technical Configurator Support - Cummins Inc. : Job Details

DESCRIPTION

We are looking for a talented Engineering Technical Configurator Support to join our team specializing in Engineering for Cummins Generator Technologies Limited in Stamford, Lincolnshire, United Kingdom

Working Hours / Hybrid work expectation:

Monday to Thursday : 8:30 - 17:00hrs with a lunch break of 45mins. Friday : 8:30 - 15:30hrs with a lunch break of 30mins.

Flexi-time is allowed once the employee signs up for it but should work during the core hours between Monday to Friday. Hybrid work expectation - 3days/week for the first 6 months and then 2days/week post the 6 months in the office / onsite at Stamford.

In this role, you will make an impact in the following ways:

+ System Support and Maintenance: By providing robust support for Oracle and Product Configurator applications, you'll ensure these systems run smoothly and efficiently, minimizing downtime.

+ User Assistance: You'll assist users with any issues or queries related to the software, enhancing their productivity and ensuring they can effectively use the tools.

+ Troubleshooting and Problem-Solving: Your expertise will be crucial in diagnosing and resolving technical issues quickly, reducing disruptions to the workflow.

+ System Optimization: By identifying opportunities for improvements within the software, you'll help optimize system performance and user experience.

+ Training and Education: Providing training sessions and resources for users will empower them to utilize the software more effectively, leading to better overall outcomes.

+ Implementing Updates and Upgrades: You'll manage and implement software updates and upgrades, ensuring the system remains current and secure.

+ Collaboration with IT and Development Teams: Working closely with IT and development teams, you'll help integrate new features and functionalities that align with business needs.

+ Data Management and Integrity: Ensuring the accuracy and integrity of data within the software systems will be a key part of your role, supporting reliable decision-making processes.

RESPONSIBILITIES

To be successful in this role you will need the following:

+ Technical Expertise: A strong understanding of Product Configurator, including implementing design changes, maintaining alignment with engineering options and ensuring error-free PLM interfaces. Proficient in use of Windchill, Oracle, Product Configurator and Microsoft Office

+ Attention to Detail: The ability to meticulously review CN's/CA's, maintain item revisions and set effectivity dates in the ERP system (when required), ensuring accuracy and compliance with department procedures.

+ Problem-Solving Skills: The capability to provide SME guidance, support for PLM interface issues, and assist Product Engineers with evaluating new CR's, ensuring smooth project milestones.

+ Continuous Improvement Mindset: A proactive approach to creating engineering tools that increase efficiency and accuracy and supporting continuous improvement initiatives.

QUALIFICATIONS

Education/ Experience

+ College, University, or equivalent degree in Engineering, Computer Science or Information Technology required

+ This position may require licensing for compliance with export controls or sanctions regulations.

+ Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience in documentation and control, engineering discipline or related field.

Job Engineering

Organization Cummins Inc.

Role Category Hybrid

Job Type Office

ReqID 2403936

Relocation Package No