Enrollment Coach - Collegis Education : Job Details

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit www.CollegisEducation.com.

Our Enrollment Specialists are responsible for working on behalf of Collegis' partner schools to support their prospective students by educating them on available programs and qualifying for enrollment. The Enrollment Specialist guides prospective students to make the decision to invest in their future and enroll in one of Collegis Education's clients programs in various fields of study.

• Act as first point of contact for prospective students considering enrolling
• Complete required calls, text, and email to fully engage prospective students as indicated by partner communication plan.
• Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment
• Conduct conversations with prospective students to assess needs, showcase the benefits of a Collegis partner school's education, and facilitate enrollment into the college
• Mentor students from the application process through the first week of enrollment
• Meet all assigned metrics and expectations
• Responsible for managing and updating computerized prospective student database, application paperwork, and follow-up documentation
• Serve as a guide for prospective students as they navigate the application and enrollment processes
• Demonstrate a high level of product/program knowledge of the college's programs, services, and competitors in market
• Maintain contact with business and/or high school community and student service organizations as necessary
• Provide guidance and facilitates the admissions process including: entrance exams, applications, transfer of credit policy, financial aid, class schedules, orientation, and background checks
• Ensure compliance of all Collegis and partner school policies at all times
• Adhere to the appropriate information security policies based on the sensitivity of company data and report any security related issues
• Reduce risk of theft, fraud, or misuse of information assets by maintaining security and patch management for the services provided by the team.

Requirements

• Ability to work a flexible schedule
• At least two years of consultative sales, recruiting or customer service experience
• Self-motivated and entrepreneurial spirit with desire to work in a fast paced environment
• Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
• Demonstrated ability exceeding expectations, influencing others, and meeting deadlines
• A passion and enthusiasm for education
• Bachelor's degree required

Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.