Enterprise Applications Administrator - Petroplan : Job Details

Our client is seeking a Full-Time Enterprise Applications Administrator to support US based LNG export facility and service the global demand for North American natural gas. This Houston-based position will support the long-term development of clean and reliable North American energy supplies.

Essential Duties and Responsibilities:

• Configure, maintain, and administer applications to meet business and compliance requirements.
• Manage user access, roles, and permissions, ensuring robust security settings across all platforms to protect data integrity and confidentiality.
• Customize and optimize application settings to align with HSSE policies, industry standards, and business objectives.
• Provide technical support by troubleshooting issues and resolving system-related problems efficiently.
• Collaborate with software vendors for planning and implementing upgrades, patches, and new module deployments.
• Develop comprehensive user guides and Standard Operating Procedures (SOPs) to support training and change management initiatives.
• Conduct regular user access reviews and assist with internal audits to maintain compliance.
• Partner with business users to identify process gaps, propose solutions, and implement process improvements.
• Resolve production issues through IT Service Management (ITSM) tools by managing incidents, service requests, and user inquiries.
• Conduct unit testing and support User Acceptance Testing (UAT) to validate that system updates meet business requirements.
• Facilitate collaboration with multiple business units in a dynamic, service-oriented environment.
• Support the integration of applications with other internal and external systems.
• Participate in projects and change management activities, including requirements gathering, planning, and execution.
• Take on additional responsibilities as required to support evolving business needs.
• Ensure continuous availability of systems and support business continuity by responding to critical issues 24/7.
• Liaise with vendors regarding software enhancements and patches to ensure compliance with company policies.
• Draft application-specific administrative SOPs to ensure consistent practices and procedures.
• Offer strategic technical guidance to ensure systems are scalable, maintainable, and aligned with long-term business objectives.
• Thrive in a fast-paced, customer-focused environment, and build strong business and technology relationships.
• Effectively prioritize tasks, demonstrate resilience under pressure, and consistently meet deadlines.
• Maintain strict confidentiality and security practices when handling sensitive data.
• Create and maintain detailed documentation of system architectures, configurations, and processes.
• Perform other related duties as assigned.

Experience, Knowledge, Skills & Abilities:

• Bachelor's degree in Business, Engineering, Information Systems, or related field, or equivalent professional experience.
• 3-10 years of experience managing, configuring, and administering software applications.
• Strong knowledge of regulatory requirements and industry best practices.
• Experience applications, incident management, environmental monitoring, and compliance tracking.
• Prior experience in the Oil & Gas industry or other high-risk industrial environments is preferred.
• Proven expertise in business process analysis, problem-solving, and the ability to quickly identify and implement solutions.
• Experience working in team-oriented environments, partnering with management and staff to achieve business goals.
• Ability to manage multiple priorities and competing demands in a changing environment.
• Advanced business and systems analysis skills to support application development and enhancements.
• Solid understanding of operational processes within an organization.
• Strong written and verbal communication skills, with the ability to build and maintain relationships.
• Customer-focused, adaptable to ongoing changes, and committed to delivering high-quality support.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field. Equivalent work experience will also be considered.
• Industry experience in Oil & Gas or similar high-risk sectors is strongly preferred.

About Petroplan

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

Over 10,000 placements in more than 55 countries for over 550 clients across 65 disciplines.

In an industry where skilled and experienced professionals are increasingly sought after resource, we appreciate the true value of what you have to offer. What's more, we understand that different things are important to different people in today's world of work - it's about making exactly the right connections for you as an individual.

Our reputation for contractor and candidate care, understanding what makes you tick, and finding you the best match is second-to-none. We understand the industry inside-out and seek to understand YOU and your motivations in the same way. We take the time to evaluate your individual strengths, understand the most important things to you, and establish exactly what you're looking for from your next role.